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Looking for an extension lead....

the HUB router is currently about 1m from the wall socket that the Engineer recently installed, but I need the router to be in a different location, about 15 metres away... do Virgin provide longer leads please or would I need an Engineer to come to ...

Dimensions for the newest hub 3

Hi, we are ordering a piece of furniture to house our new hub 3 but need to know its dimensions at their widest please (length, width and height). Many thanks

EJ13 by Joining in
  • 283 Views
  • 8 replies
  • 0 kudos

Broadband speed

I have been a virgin customer for 10 years. I currently am out of contract and am looking to upgrade for faster Broadband. But reading on here is anyone actually happy with the service and speeds, it doesn't look like it. 

GarryL by On our wavelength
  • 884 Views
  • 6 replies
  • 1 kudos

Hub 3.0 Misbehaving in Modem Mode

Hello!I've got a 3rd party router, so put my Hub 3 into modem mode back in like Feb. HOWEVER since 27/09/24 it's been maxing out the 'upload' between it and my 3rd party router. I'm talking a full gigabit. I'm not paying for a gigabit up, nor was any...

Flush to pavement media box

Hi AllI am installing a vehicle crossing at home. The council has asked me to obtain permission from the cable company to install the crossing around a flush to pavement cast iron media box. Does anyone know who or how I contact someone at Virgin Med...

stgeorg by Joining in
  • 147 Views
  • 1 replies
  • 0 kudos

About tags from shy newbie

Hi Please explain how I tag someone when responding to a contributor. I'm a green newbie on this process and need some help. It's probably quite simple and I've tried but I'm not sure I did it right.Thanks.

Resolved! Update your browser!

https://community.virginmedia.com/t5/Digital-life/Why-you-need-to-update-your-Browser/ba-p/3529827 https://www.theregister.com/2021/02/05/chrome_zero_day_update/ A zero day threat has been discovered on Chromium based browsers (Edge, Chrome etc).  Go...

Hub 5 Firmware Upgrade

Had a Firmware upgrade pushed out this morning at 00:17  Service was resumed about 6 minutes later according to my Router emails.Now at LG-RDK_7.6.15-2306.5No idea what the changes are however as I use modem mode.

Adduxi by Very Insightful Person
  • 30211 Views
  • 172 replies
  • 1 kudos