No email access after 21 days
I am not the primary account holder and my husband has phoned VM about this on numerous occasions. We have not had access to our email accounts for 21 days and this is causing serious problems.
Forum Discussion
1 Reply
Hi Popyt60
Your husband (the primary account holder) would need to register for the community forums and create his own post in the <email forum> in order to receive any help here. (Forum Staff don't tend to look in the natter and chatter forums which are for non VM posts)
It would help if he was able to advise if he is a current paying customer, and whether or not he has moved home in the past whilst a VM customer and transferred his email account from the old address to the new address. Or whether he has left VM and then returned again as a new customer.
