Forum Discussion

bard_college's avatar
bard_college
Joining in
3 days ago

Can’t watch episode 1 of the new South Park series

Tried re-setting my box, but I keep getting this ‘playback not possible’ message after the adverts at the start. Anyone else had a problem?

 

1 Reply

  • newapollo's avatar
    newapollo
    Very Insightful Person

    More information would be helpful, especially as the chatter/natter forums are for non VM issues and seldom looked at by VM Staff.

    How are you trying to watch South Park?   

    Is it via a VM set top box?  If so which set top box and how did you reset it?

    If a VM set top box what is the actual error code that appears alongside the ‘playback not possible’ message eg CS2400?

    Are you using the Paramount+ app?

    Are you using a catch up service/on demand or app on a VM set top box?

    Are you watching the program via the Comedy Central channel using VM's Catch Up service (TV Shows > Channels)?