Recently i helped an elderly neighbour reconnect to virgin. Another friend of his encouraged and helped move him onto Sky Stream. It totally confused him, to be fair it did me a bit. It looks great but trying to find the program guide, what a palaver...
New remote arrived today, went through the install method to the letter even got to the connecting the remote. Then got the error message. Have reset the box using the power and buttons and still nothing works.
So having used to my new TV360 box for a few weeks, there’s some things which I’m no longer able to do which I sometimes find really annoying…. 1 - if you switch to another channel, you can no longer rewind it if you’ve missed the start of a programm...
Tried to upgrade to 360 today and keep getting the Upgrade Failed error MA1/4/11 message. I’ve tried the power and + / - after restarting and still getting the error.Just wondering how / if anyone else has sorted this. Do I need just need to ring Vir...
My main TV 360 box is stuck on the welcome screen with an orange power light. It had been a bit temperamental for the last couple of months, requiring a factory reset on a few occasions, but now it will not start up at all.The internet connection is ...
We have two v6 boxes that have been upgraded to 360 last week. Both have new remotes. Most days we seem to have issues. Sometimes the main ‘home’ layout doesn’t show images and looks blank. I can still use the remote to access apps or TV but just loo...
Been having problems since yesterday with Sky Sports UHD channels keep pixellating. Sometimes, they'd kind of go all streaky. Was happening on and off all day watching the cricket (on Main Event UHD and Cricket UHD), then again on the Football UHD ch...
Like many I have just received this error when trying to upgrade. I have powered the box down for more than 30 secs and also tried the power button and each of the +/- buttons but still get the error. It HAS deleted all of our recordings though but t...
Hi When watching tennis in sky sports+ on 360, screen keeps freezing about every 5 mins for about 10-15 seconds, very frustrating when trying to watch sport+ (not live, I go and find other matches using red button). It works fine on my phone, stran...