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Forum Posts

VM not transmitting correct programs.

Why are VM not showing the correct episodes of Gardeners world?We set our 360 box to record the program every week but last week it didn't record the program. Checking the program guide it  showed it was episode 26 and has we've only got it set to re...

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chrispy1 by Dialled in
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Is it possible to revert to TiVo ?

I have had 360 for a short while and to be frank I don't like it for umpteen reason including no SD channels, no way of going back on last channel, no wish lists and a bonkers remote that is not usable in the dark.  Can I revert back?

Virgin 360 - can I go back to TiVo?

So I clicked to 'upgrade ' to 360, then read a lot of posts and decided not to install as it sounded like a downgrade. 2 weeks later I find it's done it automatically. Lost all my wishlists, recordings etc. Has anyone had any joy getting virgin to mo...

bolukxo1 by Just joined
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Returning equipment

Hi,I have just downgraded my account to remove my TV services as I don't really watch TV, so I need to return the 2 x 360 boxes I have.  However, in the email I received about returning them and ordering my pre-paid packaging, the 2 boxes listed are ...

Fretters by Joining in
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Remote control problems

My elderly mother has a virgin media remote control. She is currently having problems turning the tv on and off. The light flashes when she presses the button but it won’t turn on/off. I have tried it and it works fine for me. She has very cold hands...

Cliftops by Just joined
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Buffering on the additional box

Regularly receive Buffering or not enough bandwidth on the additional 360 box. Rebooting both boxes sometimes fixes it. No other devices online at these times. Contract coming up for renewal soon. This along with main box issues may cause me to look ...

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Clarity Regarding Box Names

Hello, I've recently ordered Fibre 500 and Mega TV with Sky Sports. Virgin phoned me today to tell me that the package will actually cost 75p extra per month, which I guess is ok, but they also said the 360 box wasn't compatible and I would be having...

dutyfree by Joining in
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