We need an option to delete Netflix. The app is sending in excess of 30,000 queries to logs.Netflix.com every day - even though we have never used the app on our V360.This is ridiculous and a grave privacy concern.Can we either delete the app or can ...
We have received our 360 remotes, the update has failed and we have lost all our on demand, recording functionality and no update option available. We called 5 days ago and were told the update would be sent again, which it has not, we need an engine...
Just got new remote today to upgrade our 2 V6 boxes to V360. All went fine with pairing the main TV (an LG smart TV) so that the volume, TV power and mute buttons work on the V6 remote for the TV.However, the second box is connected to a standard ALB...
Hi there,I've been happily watching test match cricket on Sky sports on my 360 box all day, but I've noticed twice that my internet connection has dropped for a minute or so and that both times this happened my Sky sports immediately cut out.I can't ...
How do I book an engineer visit to move my 360 box into another bedroom?
Frequently, perhaps every 30-60 minutes, the tv seems to glitch for a brief second. This has been ongoing for a while now, perhaps a bit over a month.I have tried rebooting the box by turning it of at the power socket. This did not improve the situat...
Hi, seen on our v6 box about upgrading to 360 and was wondering if we can get sky sports+ on the v6 boxes as we really don’t want to change boxes to 360 as we record lots of programmes on both boxes.Can you still record up to six programmes when you ...
My parents (in their 80's and not tech savvy) are having issues daily with apps such as iPlayer, ITVx, My 5 and All 4 being logged out continually.When trying to access again they are being asked to scan QR codes or go online to log in again. The sys...
Haven’t received my new remotes can I still change over to 360 [MOD EDIT: Subject title changed for clarity]
Hi,Can someone advise on how to get to Advanced settings on a Virgin TV 360 box?We use an home automation system and need to enable "Network Remote Control" and specify a static IP address on the box.The settings available by default are very basic a...
