Been having problems since yesterday with Sky Sports UHD channels keep pixellating. Sometimes, they'd kind of go all streaky. Was happening on and off all day watching the cricket (on Main Event UHD and Cricket UHD), then again on the Football UHD ch...
Funnily enough, I am now having a similar issue only late at night so after 10pm and it's mainly only affecting the BBC apps, Rakuten TV and Radio line. When I try to open any of those aps (either by voice or selecting them by the remote) I just get...
Hi,looking for answers to an odd one. Up until yesterday I had access to all the usual apps absolutely fine - NetFlix, Prime, Disney+, YouTube etc. All of a sudden yesterday evening, however, Amazon Prime and Netflix simultaneously developed some kin...
I don't know if this is a question so much as a rant.I recently received a TV 360 box as part of a new contract and I got round to installing it yesterday. The TV is on the other side of the room to the router so I connected via WiFi. I have no chann...
The message Keep/Delete appears at the top of the screen, as you would get at the end of a recording. The recording has not ended. If I press the OK button to show the progress bar on the screen then it shows that we are at the end of the recording. ...
Good evening, can someone confirm if I am entitled to the Virgin 360 upgrade, will it cost me anything and will it affect my current contract? Thank you
We have a second box which has never been connected but is part of our package. The cable was never installed. I'm wondering what it would cost to route the cable (we need the incoming cable split and the second one routed upstairs)?The only option I...
I have my TV 360 box set to 'Automatic' video output (its connected to a 4K TV). On regular occasions (but not always) when starting up, the TV 360 picture quality is pixelated and appears to be a maximum of 720p. The pixelated picture quality can us...
Hi, I have just tried to upgrade my box to 360, but keep getting the following error:- TM419/10-1-200000.can you please help?
Same old problem
