Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Downloaded virgin TV remote app to control the virgin 360 box via my android Samsung a40 phone but every time I try to log in it throws up a general error.Robert
We’ve just been upgraded to Virgin 360, we’ve installed the new hub, but the Upgrade hasn’t appeared on the V6 box and the Mini 360 box isn’t working.I’ve called Customer Services and they’ve booked an engineer, surely this upgrade can be applied rem...
Hi all, Apologies if been posted before. Is there an easier way to change the channel category on the new 360 guide (highlighted below) without having to scroll all the way u to the top? Thanks in advance
Got arsenal forest on and ultimate picture is so dark. TNT hd is fine. Anybody know what this should be or is it just a temporary fault with the channel
We have no children in the house so our PIN is turned off yet we still have to enter the PIN to access some recordings, even after 9 pm.How do I disable this annoying feature
Cant pause or record TV anymore. Have tried resetting multiple times but no luck. Been like this for a couple of weeks now. Anyway of sorting this without spending hours on hold?
All buttons work on the remote apart from the red power button. This is the same for 2 x 360 boxes I have. Tried resetting both the boxes and remotes but still get the same issue. Have also replaced batteries.
I can re-pair with the 360 box, going through the steps it mutes, increase and decreases volume, but when out of the settings menu watching a program, the volume control no longer works controlling my Hisense TV again.I have a second 360 box used in ...
Has anyone found a silicone cover that fits the remote control for virgin 360 box ? My partner is disabled and has problems with grip in his hand. We’ve found that the silicone covers really help with our other remotes. Any help appreciated.
Hi,I'm also having a problem trying to order a replacement 360 remote.I've followed all the instructions via /help/virgin-tv-lost-or-damaged-tv-remote/tv-360 to no avail. The last page just asks me to call VM.I've tried ordering a replacement via htt...
