Hi,Just migrated to 360 and have some queries/issues. I've added the below show to my watchlist.1. Why are there episodes duplicated? "Mysterious Mummies" in the example below (plus numerous other episodes)2. Is there anyway to remove episodes from t...
Hi, I am trying to order TV360 but am getting error TM3/19/10-1-200000. For reference I have just done a renewal which includes 360, due to be activated on Friday, but I’d like to get the new software soon. But I get the error when I try to do it Ple...
Is this correct? My TV360 box is connected via co-axial, and to the virgin router via WiFi I also have Community Fibre broadband installed - but the TV box will not let me connect to the Community Fibre broadband - well it will, but then it immedia...
Hi everyone, I’ve been having problems with my virgin 360 mini where it keeps turning on (mostly at night) but turning the tv on with it. On the 7th of July at around 2 in the morning the light on the box turned red (the light was off beforehand and ...
I don't know if this is a question so much as a rant.I recently received a TV 360 box as part of a new contract and I got round to installing it yesterday. The TV is on the other side of the room to the router so I connected via WiFi. I have no chann...
Hi, I have just tried to upgrade my box to 360, but keep getting the following error:- TM419/10-1-200000.can you please help?
Hello All,We have swapped bedrooms and need to get the 360 mini box moved to the new bedroom. I've called CS but they didn't seem to understand what I wanted or how to help me.Can anyone advise what terms I should use to get this booked in please or ...
When pressing the back arrow on my Virgin 360 remote it used to rewind 10 seconds, now it mostly goes into fast rewind. Similar when using the back arrow when on the guide it suddenly shifts back hours. Is this a common fault?
Been having problems since yesterday with Sky Sports UHD channels keep pixellating. Sometimes, they'd kind of go all streaky. Was happening on and off all day watching the cricket (on Main Event UHD and Cricket UHD), then again on the Football UHD ch...
Hi I have done the 360 update but since my tv freezes then goes off saying no source, and restarts itself.It's has happened a few times,Any idea what it may be ?Thanks
