Finding a lost 360 remote
Hi, my mother in law has dementia and keeps losing her remote. We don't know where she puts but we can't find them in her relatively small house. Is there a way to find lost 360 remotes? I know you could make the old remotes bleep by pressing buttons on the box but I don't think you can do that with a 360 remote? Are there any tags you can attach to the remote to find them?3.6KViews0likes5CommentsSamsung Universal TV Remote and TV 360
Hi, I have been offered the upgrade to TV 360, which I will initiate when I get back from holiday. My TV is a Samsung which comes with a universal remote. This currently works well controlling the TV and the TIVO box. I've read the existing posts in the forum in relation to using the Samsung universal remote to control the TV 360, but there does not seem to be a definitive answer. So if anyone out there has successfully used their Samsung remote and the TV 360, please could list the steps you used to set it up. Any help gratefully received. Kind Regards, Bill4.2KViews0likes3CommentsRemote Not Moving Up and Down On Saved Programs Ok 360
The remote will work to navigate the 360 screens and then once I select a program the remote/box becomes none responsive and doesn't allow movement to select an episode Tried to reset the box and the remote to no avail Any suggestions on how to fix would be appreciated50Views0likes1CommentRemote not working on new samsung tv
Hi, just purchased a new Samsung tv, while setting it up it’s trying to connect to the box using the tv app which I thought was great, one remote to control everything. That’s where the excitement ended, it didn’t connect to the arris 360 box at all, I tried everything! The box number is DCX960/KK0B/N215/1000 any ideas how I can get this working? The tv recognises the code, but when it asks to switch channels nothing happens. thanks Ian6.5KViews1like11CommentsTV 360 remote incompletely paired
I have just upgraded to 360 from V6 and gone through the pairing process with my Panasonic Tv, the volume works Ok, and I can turn the TV off but not on with the 360 remote. I've seen else where about putting the box into "pairing mode" but that didn't workSolved1.6KViews0likes5CommentsRemote not pairing to 360 box
Hi there, My mother in law is having issues with her 360 TV remote / box. The remote doesn’t seem to want to pair to the box at all. I have tried practically everything possible. We have been on the phone to Virgin countless times. They have sent 3 new remotes out but none of them work. Everytime I try to pair a new remote I receive a message in the top right hand of the TV screen saying “PAIRING FAILED”. I’m at the point I think the issue lies with the box rather than the remotes, however Virgin have said they ran diagnostic tests on the box and it’s not showing any faults. They seem to be reluctant to send out an engineer as it may seem like a trivial issue. But she stays herself and sitting watching her TV at night is one of her only pleasures in life! I am desperate to fix this issue for her, any help or advice would be greatly appreciated. (Only thing I haven’t tried yet is a factory reset on the box as she doesn’t want to lose her recordings, but if this would fix the issue I would try it).Solved2KViews0likes6CommentsSoundbar manufacturer not in list
Hi, I've had Virgin Media and their 360 box installed this morning. My Seiki TV works with the Virgin Media remote but the Megacra soundbar does not. I had Virgin Media installed 2 years ago with the same 360 box and my TV and soundbar is the same as before, and everything worked on the one Virgin Media remote. Is there a way of manually pairing my soundbar to the Virgin Media 360 box, e.g. mapping the volume buttons from my soundbar remote to my Virgin Media remote, similar to what you can do with the OneforAll remotes? Thanks in advance!Solved1KViews0likes3Comments