Problems with 360 upgrade
I have a V6 box and received the remote to upgrade to 360. The problem is that the new software was installed but is now stuck on the video about the Remote and use of 360. The remote won't work on the screen or to switch off the box. I can use the remote though to switch through sources and the TV button works. I have tried all the suggestion on this Forum for switching the box on and off at wall socket, and with On-Off switch coupled with the power and + and/or - button. I've also switched the internet off and on. Any suggestions?
Remote Replacement
Hi, The scroll buttons & a few others have stopped working on my remote. I called 150 which directed me to the website to order a new one. The webpage then told me it was unable to order one. I then asked the Virtual Assistant, who directed me to another webpage to order one, which then also told me it was unable to order one Can I get this resolved ? Regards, RichoHelp remote control 360
The remote 360 is broken and no longer works. I tried to order a replacement online and keep getting "Sorry, there was an issue placing your order" The chat with us online button on the page doesn't work and it tells me to call 150. When I call 150 and select remote problems it tells me to go to the website and hangs up on me. Since the website doen't work I'm left in a loop of it telling me to go to 150 and then 150 telling me to go back to the website. ive only seen this community today and its clearly a very common problem please can anyone help?
Anyone know the remote code to allow a V6 remote to control the volume on a new TCL C805 TV please?
Just bought a new TCL C805 TV and have spent a good while trying to get my V6 remote to control the volume on my new TV. Even tried the 0999 code and then spent 10 minutes pressing the 'channel up' key every 2 seconds in the hope the TV would turn off but alas it didn't. Just asking in case anyone has managed to find the elusive code! And before anyone suggests it, 0398 doesn't work. Thanks in advance guys 🙂
Finding a lost 360 remote
Hi, my mother in law has dementia and keeps losing her remote. We don't know where she puts but we can't find them in her relatively small house. Is there a way to find lost 360 remotes? I know you could make the old remotes bleep by pressing buttons on the box but I don't think you can do that with a 360 remote? Are there any tags you can attach to the remote to find them?Samsung Universal TV Remote and TV 360
Hi, I have been offered the upgrade to TV 360, which I will initiate when I get back from holiday. My TV is a Samsung which comes with a universal remote. This currently works well controlling the TV and the TIVO box. I've read the existing posts in the forum in relation to using the Samsung universal remote to control the TV 360, but there does not seem to be a definitive answer. So if anyone out there has successfully used their Samsung remote and the TV 360, please could list the steps you used to set it up. Any help gratefully received. Kind Regards, BillReplacement TIVO remote
I recently ordered a replacment TIVO remote, but when it arrived, it looked more like a V6 remote (although the accompanying sticker directed me to the .../tivoremotehelp web page). Anyway, I can't get the new remote to talk to the TIVO box, making me think either it really is a V6 remote, or I need to do something special (the TIVO remote help page says it should connect to the box without any faffing). Before I start the tortuous route of trying to get through to Virgin Media, could I be missing something - e.g., is there some sort of pairing I should be trying? Regards, Cliff CooleyRemote Not Moving Up and Down On Saved Programs Ok 360
The remote will work to navigate the 360 screens and then once I select a program the remote/box becomes none responsive and doesn't allow movement to select an episode Tried to reset the box and the remote to no avail Any suggestions on how to fix would be appreciated