TV box inside a cabinet.....
Hi all, I want to put my TV box inside a cabinet but imagine the remote won't work I less I leave the cabinet door open. I remember this issue years ago with Sky and I managed to get a 'magic eye' which enabled me to connect and receiver for the remote. Do VM do something similar? Or any other ideas on what I could do? Thanks 👍
Handset - Not Thought Out Very Well!
When we switched over to Virgin 360 we received a new handset. Compared to the previous handed we used this one isn't ergonomically designed very well; it's as if the person designing it never tried to use it. I find that the (for instance) Mute button being on the bottom of the handset isn't very practical and causes complication in holding the handset to use the mute feature; the old handset was ergonomically designed so as to have the mute button where you could reach it comfortably. Do you find the Virgin 360 handset awkward to use; I do.360 remote no switch app on v6
Received 360 remote 4 days ago. Current box is v6 Have spent hours searching tips etc & following online instructions including disconnecting v6 box, rebooting wifi etc etc and still no switch app on the apps page. All options I can see online are now exhausted. Spent 2 hours trying to speak to virgin customer services and continually placed in a doom loop of recorded messages then cut off. Can't get through to a human. Have given up so any advice welcome. Thank you.Suggestions from a recent Sky user
Long time Sky user who finally made the switch. On the whole it's a comparable experience (better than expected to be honest as heard it wasn't as good), but there's some very small niggles that could really improve the user experience. So, in the vague hope someone from Virgin reads this, here goes (in no particular order). Software feedack: For the love of God, allow me to turn off the "Watch live/Watch from start" pop-up from the guide! Should be watch live by default INHO, and right click to watch from start. Or what Sky does and have a "watch from start" option AFTER you switch channel. When you press home button and press right and left to flip through the top-level options I think they should auto flick though them, rather than require a click to do this. I dunno why this upsets me so! :-) TV guide a little slow to refresh when using page up/page down. Would love Picture in Picture of other channel when going through the on-screen info bar (Watch channel, press OK to bring up info bar, press up and down to view other channels). Remote feedback: Probably just a matter of me getting used to it, but I find the remote a little difficult to feel my place on it. A gap before or after the rewind, play/pause, fast forward buttons would help me pressing the wrong buttons. The button to flick between last two watch channels is great! But only discovered it recently. Could do with an Info button to get more info on current programme/currently selected program. Would prefer the mute button nearer the volume buttons. Microphone button on every remote by default and bluetooth on every remote by default (instead of optional extras only on some remotes!) is much appreciated. White TV on/off button seems kinda pointless. And kids taking a while getting used to just using the red one! Hope that's useful feedback!
TV Remote.
Phoned to try to get a new remote as mine is not working. Had changed the batteries and done everything supposed to do. Was told to switch computer on and log into Virgin. 2 hours later I was given a website to order a new remote. This then told me I had to retry as there was a problem. Why can't I just phone up and speak to someone to order a new remote. It is obviously not working. I was trying for 2 hours before giving up in disgust.
