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Stevie01's avatar
Stevie01
Settling in
23 days ago
Solved

Netflix app will not open

I am unable to open the Netflix app on my V360 box. I cannot get past the N screen with the cursor continually turning. This happened for the first time yesterday. It was working fine before then. It is also working on other devices. I have turned off the power at the wall and turned on again but it makes no difference. 

  • Stevie01's avatar
    Stevie01
    22 days ago

    Thank you. The factory reset has sorted out the issue.

2 Replies

  • roy247's avatar
    roy247
    Hero
    23 days ago

    If a reboot of the box hasn't worked I would try a factory reset of the box using the keep recordings option that usually fixes most problems, the other thing to try is changing the match frame rate to off if it's set to on.

     

    • Stevie01's avatar
      Stevie01
      Settling in
      22 days ago

      Thank you. The factory reset has sorted out the issue.