My 360 box keeps losing my recordings and app log-ins
I've recently been moved over to 360 TV, but noticed that the box keeps losing my recordings. That's frustrating enough, but it also loses any sign-in details to the Apps I'm using, so I have to keep signing back in. I've had no end of issues with VM TV and broadband over the last year or so, and was on the verge of ditching VM until the broadband issue was resolved. Could this be the straw that breaks the camel's back? Please help asap!Virgin 360 records on bedroom box when I try to set up a lounge recording
When a click to record a programme on my lounge 360 box a message pops up to say communicating with the bedroom 360 box (normally unplugged). The lounge box will only record programme series that I set up a while ago but not any new recordings. I have tried rebooting the lounge box but it has made no difference. I cannot see any setting that changes where a recording will be stored.Iplayer stops working
I have three 360 boxes in my multiroom package - iplayer works perfectly on two if them but on the third one it regularly stops working. Selecting the app gives a black screen and no activity. Rebooting the box sorts it out and it works again, opening Iplayer successfully. It carries on working fir a week or so then stops. All other streaming services we use are not affected and work with no issues. Any suggestions on how to keep iplayer available?Netflix won’t load
We cannot get Netflix app to load: it just has the message“Netflix has encountered an error UI-800-3”. All our other apps (eg: Prime) working fine, as is TV and broadband. We have rebooted by tuning box & router off at the wall etc but no joy. Netflix working fine when we sign into it on iPad. So it’s defo our box. Any advice?
360 Upgrade
I had a message flash up on my phone yesterday about an upgrade to 360, which entailed a firmware update and a replacement remote control. Thought I'd look in more detail today but can I find it - nope. Went into my account and an upgrade tag was available but when I select it it just takes me to add a service to my package. Can't believe I can't find the original message but can anyone here steer me in the right direction? Thanks Nick