Recordings Not Playing Properly
I’ve been forced to switch from my tivo box to a 360 one and I set it up this afternoon after they switched the old one off without any warning last night. I’ve recorded 2 programs on it but both of them stopped playing within a few minutes and it just tells me to call 150 which doesn’t have an option for that. The box is connected with the ethernet cable and everything is plugged in properly. Can anyone help?127Views0likes12CommentsTwo 360 boxes not communicating
We have two full 360 boxes, the one in the lounge was the original box, the bedroom box was added 12 months later. When trying to playback recordings on the bedroom box we occasionally get a warning that we need to turn on the box in the lounge. Today when trying to set a recording on the bedroom box it refused to record saying it could not connect to the lounge box. Now a lot of the recordings will not play on the bedroom box, just a ‘cannot connect to lounge’ comes up. The box in the lounge is switched on and it can play all of these recordings perfectly. Both boxes have been rebooted and a forced software update download has been done on both boxes. The wifi router has also been rebooted. Is there any way we can find out which box any recording is actually recorded on? How can we get the two boxes to talk to each other again? Jim.110Views0likes8CommentsActivation
Hey, Why does it take so long for Virgin Media to update your TV and Broadband when you upgrade? For example, I upgraded my broadband, and that took 7 days before I received the speed that I ordered, and now I've just upgraded the TV, and that's taking 15 days. Why is this?77Views0likes5CommentsError CS2002
Well I "upgraded" to a 360 box and set up went fine. Except I couldn't access the channel 4 app for catch up and one or two other things were glitchy like it wouldn't pair with itv app either. So I thought I'd switch it off at the plug and see if that helped. It didn't and now I get error messages, this channel has failed, we can't show you this channel, check your cables etc. Checked cables, factory reset twice and I can't watch anything. Just tried to watch a recording and now it's completely crashed.47Views0likes1CommentBox not accepting planned recordings
I have two boxes in lounge & bedroom. Lounge is set as the primary recording device. trying to set future recordings and it keeps saying that Virgin bedroom box is offline despite that being the secondary recording device. any ideas anyone?63Views0likes2CommentsConstantly logging me out of on demand services
Hi ,over the last week my box has constantly been asking me to login to every on-demand service via my phone , netflix , 4od , iplayer , everytime I try to watch something on my TV . If I reboot the box then its fine for a couple of hours , but later that day the same thing will happen again , I'll have to take a photo of QR codes multiple times to watch things . If I dont it wont let me into the service or I'll get an error message saying the app is not available temporarily eg on netflix . How do I fix this please ,I tried ringing up earlier but after 20 minutes on the phone being passed from various bot to bot and not speaking to any humans whatsoever I gave up .112Views0likes4Comments360 box stuck on welcome screen.
Several months ago and again a couple of months ago, the box stopped showing the icons for the apps and the channels would not load. I reset the box on the settings menu which fixed the problem both times. Today, the same fault with the missing icons on the apps and the channel not loading happened again. I reset the box on the settings menu and the box was stuck on the welcome screen. I tried resetting the box again by powering on the box while holding the - switch and the On button for 30 seconds. A screen appeared which showed what looked like a download icon. After a few minutes, the welcome screen came on and is stuck there again. Please can you help.294Views0likes9CommentsWicked on Sky Cinema
I hope you are well. Wicked is on Sky Cinema catch up right now, but be warned! There is British Sign Language Interpretation on the catch-up on the box. So be aware:signed version is on tonight at 8pm and tomorrow 5:20pm on Sky Cinema 2025 Recap HD on Channel 402.576Views0likes2Comments