Just trying to set up the new 360 Mini Box in upstairs bedroom via WiFi. Channels are showing but no picture I.e. I can see the channel listings and scroll through them but there is no picture/video showing, tried different HDMI leads and ensured all wires are connected properly Main box still works fine. Any ideas? Thanks in advance.
Are there any onscreen error codes and messages showing?
Have you connected the mini box to the coaxial cable?
Have you tried placing the mini box where the main 360 box is and connected all the cables there to see if the fault is with the box or the location?
Are you sure it's a mini box and not a stream box?
Hi it’s a mini box. Coaxial is connected.
I would try swapping the boxes around as suggested by newapollo because the TV guide is supplied by ethernet or WiFi, the live TV comes down the Virgin coax cable connected to the box.
The HDMI resolution that you have asked about in your other post must be OK or you wouldn't see the TV guide, also your HDMI cable must be OK.
You could also try watching some of the apps to prove that side is functioning OK.
Channels are showing but no video/images
As suggested replace the main box with the mini to rule out a problem with the mini. If that goes well put it all back (preferably by far with the mini connected with an Ethernet cable), re-pair the mini to the main box and force a clean host–client re-registration by power-cycling in this sequence.
1. Power off mini box.
2. Power off main 360 box.
3. Power off hub.
4. Wait 2 minutes.
5. Power on hub → main 360 → mini. Note that you have to wait some minutes until the hub is properly functional again.
