Picture and Sound
Is anybody else experiencing problems with picture and sound on all channels (360 box)? The picture keeps pixalating and the sound keeps cutting out when it does. I have reset the box multiple times due to constant issues I have been having with it and it is no better.38Views0likes3CommentsNew episodes only
I can't find a clear answer to this. When setting up a series recording on my Virgin 360 box, I can adjust it using the 'Advanced' option to record 'new episodes only'. But does this ensure it will capture the new episodes from a new season of the same programme? Thanks in advance.244Views0likes11CommentsRecordings won’t delete on Virgin 360
I have today been struggling to delete recordings from my my Virgin 360, I have only had the box since August and it took a week to update all my channels (which I am still waiting for compensation for) and even when I lock recordings from delete they have been deleting even though my box has never been above 97% full and now I can’t delete - does anyone know how to fix this or is this more rubbish from virgin media?226Views0likes1CommentWant to return unused 360 upgrade kit
Can someone please tell me how I can return this? I was told I needed to upgrade as BBC iPlayer will no longer work on my current box. I opened the kit today and there’s so much of it I just don’t have the room or inclination to try and reorganise my lounge to set it up. I am happy with my old set-up and I can watch iPlayer on my phone if I get that desperate.359Views0likes7CommentsBox keeps losing all recordings
Our 360 box keeps losing all its recordings and all scheduled recordings when its powered off. This is about the 4th time now. Tried calling 150 today and none of the menu options seem relevant to this and doesn't seem to be any way to speak to anyone. Pretty fed up with it to be honest. Its far from cheap and the support service isn't great. Can one of the admins on here look into this and log the fault for us?119Views0likes7CommentsWon’t record C5 programs
Hi all I have searched within the forum regarding recordings failing. I have the same sort of issue but it only appears to impact recording C5. I only record two series for my wife and without fail they don’t record at all or record for a few mins and then fail. I have the older TV box that I upgraded using the remote and sad to say I’m not all impressed with 360.54Views0likes5Comments