O2 SIM Has not arrived yet
o2 sim was told card would arrive 4/5 days but never didwas told to contact o2 but they can't help without the o2 tracking number - can someone get my sim sent out
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Forum Posts
Missing Wi-Fi pods
Hi. I have rang CS multiple times to order Wi-Fi pods to cover black spots in the house only to be told my order has been placed and will be with me in a few days time. This has happened on three occasions over three months. When asked for confirmati...
Volt package is a Scam…
Has anyone else been convinced by a volt package but not been given the full details and now paying for it???All I wanted from Virgin was their premium GB wifi yet I was propositioned a ‘volt’ package which was cheaper (or so I thought), offering a n...
Missing o2 sim
Renewed my package to include an o2 sim was told card would arrive 4/5 days but never didwas told to contact o2 but they can't help without the o2 tracking number - can someone get my sim sent out
VOLT benefits active but no virgin speed boost
I applied for the VOLT benefits a week ago, and got a text from O2 confirming these are now active. I’ve got the double data from O2 and now have 160GB instead of 80GB. However, nothing has changed with the Virgin speed. I’m currently on the M100 pac...
WIFI pods
Good Afternoon,Has the virgin media connect app been updated recently so that you can no longer order the WiFi pods via it. Before I had volt added to my account I could see the option to order WiFi pods but required signing up to WiFi Max at £8 a m...
Wifi Pods
Can I order 3 wifi pods as the wifi in parts of my house is very poor with connections falling out constantly?
Quick question about volt.
I have the m350 broadband and two o2 phone tarries in the house, all three are in the same name and are eligible for vault. If I upgrade my broadband to m500 and then apply the volt promotion does that mean I’ll get the 1Gb broadband for no additiona...
Unable to access Netflix - ultimate volt bundle
I’ve had the ultimate Volt bundle for about the last 9 months. In that time I have tried to use the included Netflix subscription a number of times,I was advised through 150 to restart my subscription on the box. Every time I have done that I have be...
Volt & O2
I have a virgin Media account for broadband, landline and 1 sim and then another account with Virgin Mobile with 2 sims under family plan. Both account under same name and address.Today the O2 switch over happened for 2 family plans sims (and data do...
