Upgraded to 350 speed and was told I needed volt package with new hub 5it has never worked even after two visits from techniciansone saying internal cables needed replacing and today now cables in road need to be replaced in 4 weeks time!I had hub 3 ...
The Ultimate Volt Bundle includes Netflix Standard.There is also an option to move up to Netflix Premium (for £5 per month) and back to Netflix Standard (back down to £0). Can anyone confirm how the billing and service works for this?If for example,...
Can an Admin check my account as call centre are not very helpful. I had volt on my previous package and benefited from the speed boost. I have downgraded my broadband package and volt has not applied a speed upgrade on my package. When I spoke to ca...
Still haven't received details of F-secure from starting new contract on 5th September.Please advise when I will get them.Graham
I’ve just signed up to virgin for their bigger bundle plus m500, paying £55 a monthIf I was to take out a o2 sim only deal through Uswitch , £6 a month for 6gb of data, am I correct in believing I would then get the gig1 upgrade & double mobile date ...
Long standing VM broadband and mobile customer. Mobile was moved to O2, which I'm happy with, especially as Volt benefits have improved my package. However, the promised Broadband upgrade has not happened. Someone please sort this out, or can any fel...
Hi.I’m hoping someone can help… I have been an o2 customer for over 20 years, my partner who I used to live with paid for virgin broadband under his name, so I received the volt benefits of double data to my account.Last month he moved out, but I sig...
Hi, I was migrated to O2 on 2nd September and Volt benefits are active on O2 but the supposed speed increase at the Virgin end has not been applied . My Virgin app still shows Volt as inactive. Can you resolve and apply the Volt speed increase to...
Hi,It seems there a fair few people in the same boat as me, I've not been able to speak to Virgin Media about this but I had an Oomph package until we had the SIM migrated to O2. I can see that the Volt benefits have been applied by O2 but not had th...
Hi, I recently moved into my new home over a month ago and had been a 02 customer for a year prior. I was told to wait a week before applying for Volt upgrades, which work on my 02 phone but not on my broadband package, which still shows M350 instead...
