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Forum Posts

Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
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Volt boost to 2gig

Hi. I have an O2 SIM and have boost applied to my data allowance. How do I get it applied to my broadband package?

No Volt benefits

I have recently a new pay monthly O2 aim that is eligible for volt benefits as I also have 500mb broadband from virgin. It’s been over the 14 days since I started my O2 pay monthly plan and have used the my O2 app but have still not received any of t...

Volt upgrade with O2 sim

On the 22nd of February I requested an upgrade (which is still showing as available now to me in my offers/upgrades) to Volt Gig1 Fibre Broadband with a 30GB O2 sim at the cost of an additional £15 a month to my current bill. I received an email to c...

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Recent Uswitch O2 Deal

Hi, My current EE contract is up for renewal in the next 10 days so looking to change to O2 so i can benefit from the Volt Perk with my Virgin BB, i know people have previously purchased their O2 plan via uswitch in the past and got there volt perk.a...

Danpcaw by Joining in
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Volt Bundle - issues with O2

Hi,I signed up for a Volt Bundle last Monday (26th February). I received a contract from Virgin but I haven't received anything from O2 and I am still waiting for my new sim. How long should I wait for the sim to arrive and how can I check that O2 ha...

Rivva85 by Joining in
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Resolved! Linking O2 and Virgin under different names for VOLT

Cant seem to find a straight answerMy wife has a contract with O2 and I recently signed a new contract with Virgin for home broadband The O2 is in her name and the Virgin in my nameIs it still possible to link the accounts to claim benefits Thanks in...

Cancel o2 sim

Could I speak with someone in regards to two queries, the O2 sim card deal with a direct debit of £5.00 of which I have never used but being charged for and to cancel the Sky Sports package I had in November 2023. I appreciate the offer but I'm looki...

JRyan1 by Joining in
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Contract Renewal - absolute nightmare - Mis sold Volt package

Virgin Media emailed me today to remind me of my contract renewal so I rung them went through various deals and accepted one which required me to take out a O2 Volt contract. This was M500, o2 Sim, telephone, free upgrade to 1gb as part of the o2 Vol...

zemo by Joining in
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