Graham_A
Very Insightful Person
Joined 15 years ago
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Re: Linking Virginmedia.com email address
That's odd. You wrote 'I also don't have it listed under Identity Settings.'. Under Identity settings you should see the third party VMO2ID email address at the top. If the virginmedia email address is correctly linked you would see that listed when you click on Manage your products and then Manage email app password. As you have access via your email app it would be a good idea to make sure you have offline copies of any important emails you need in case you lose access completely. Normally I would suggest waiting for the VM Forum Team to reach this thread for further support, but as this community forum is about to close for a while you may be better off calling in for support.15Views0likes2CommentsRe: VM email password
Scrapdoodle To create an email app password or update an existing one you need to follow these steps: Sign into the My Virgin media account for the email concerned with your VMO2ID Select Account Settings Select Identity & Security Settings Select Manage your products Select Manage email app password Click on the blue button 'Get New Password' Make a note of the generated password. This is what you use in the mail apps along with the vm email address as the username.25Views0likes0Comments