It can take up to an hour for the account to be unlocked after a password change.A Virgin Media Mail App password is only needed to access the email account via a third party app.  If webmail access isn't restored an hour after the password change th...

That shows all the signs of the email address concerned having been shutdown by VM as should have happened 90 days after you closed your associated VM broadband account.Sadly as you are no longer a customer it is unlikely that the VM Forum Team staff...

@minoomusa001  The VM Forum Team staff should be able to help you with this when they reach this thread in a day or so.  They will respond here before contacting you via Private message. 

@JimEngineer  Are you sure that the other addresses are aliases rather than secondary addresses.  With blueyonder you could set up both.  An alias address shares the mailbox and password with the parent email address.Secondary accounts have their own...

@bridgeoverriver  What, if any, error message do you get when trying to access the email address concerned via https://mail2.virginmedia.com/If it says mailbox unavailable try following the instructions to change the password.It can take up to an hou...