Graham_A
Very Insightful Person
Joined 16 years ago
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Re: Blueyonder email to gmail goes to spam
Just wondered if this is the correct place to raise this problem or should we be reporting this as a fault to Virgin? Catcher This is the Virgin media community so by posting here you are reporting it to virgin. However, the fault really lies with Gmail and it is the gmail postmaster that needs to address the issue.Re: No incoming emails
marcus48 It sounds like the password database for your account and email apps has got in a mess. Try creating a new email app password and enter that into the email clients of the various devices with problems. To create an email app password or update an existing one you need to follow these steps: Sign into the My Virgin media account for the email concerned with your VMO2ID Select Account Settings Select Identity & Security Settings Select Manage your products Select Manage email app password Click on the blue button 'Get New Password' Make a note of the generated password. This is what you use in the mail apps along with the vm email address as the username.Re: blueyond virginmedia email problems
Brilliant, this worked for myvirginmedia email, but how do I get a new password for my Blueyonder email. It only offers the virginmedia one. Peter419 You need to sign out of your virginmedia account and then sign back in with the blueyonder account details. The username to sign in with will either be the blueyonder email address or a third party email address if you had previously set one as the MyVM username for the account. If you haven't already done so you will need to go through the process to convert the MyVM login to a VMO2ID for the blueyonder address. Just follow the steps as presented at the time of signing in.Re: blueyond virginmedia email problems
Peter419 If you are using an email app or client to access your emails you are likely to need an app password, especially if you changed your password when signing into the VMO2 ID. To create an email app password or update an existing one you need to follow these steps: Sign into the My Virgin media account for the email concerned with your VMO2ID Select Account Settings Select Identity & Security Settings Select Manage your products Select Manage email app password Click on the blue button 'Get New Password' Make a note of the generated password. This is what you use in the mail apps along with the vm email address as the username.Re: How do I get a new pass
sbruton To access your wife's email account the first thing to do is make sure you are signed out of your account. Then go to mail.virginmedia.com and on the sign in page enter your wife's blueyonder email address (unless you have previously set a third party email address as the username for the account). Enter her account password. You should now be taken through the process to convert the sign in details to a VMO2ID. You will need to add a third party email address as a backup email during the process. Once you have completed these steps you should be able to access the emails via VM webmail at the address above. If you are using an email app or client to access your emails you are likely to need an app password, especially if you changed your password when signing into the VMO2 ID. To create an email app password or update an existing one you need to follow these steps: Sign into the My Virgin media account for the email concerned with your VMO2ID Select Account Settings Select Identity & Security Settings Select Manage your products Select Manage email app password Click on the blue button 'Get New Password' Make a note of the generated password. This is what you use in the mail apps along with the vm email address as the username.
