ContributionsMost RecentMost LikesSolutionsRe: New Forum..theme and design comments Adduxi How are you accessing the image gallery in this version of the forum? I can't seem to find it. Re: Email locked CH4 Are you saying that the VMO2ID for the account concerned is locked as well? If not you should be able to unlock the email account by generating a new app password. The instructions posted below in this thread are out of date. The new way is: Sign into the My Virgin media account https://www.virginmedia.com/for the email concerned with your VMO2ID Select Account Settings Select Identity & Security Settings Select Manage your products Select Manage email app password Click on the blue button 'Get New Password' Re: email access Just ignore that bit and you should find that you can access the account with your password and verify via the backup email when required. Re: email access As long as you have a backup email address you are supposed to be able to use that and skip the mobile phone and biometric options. Re: Backup email address Apo Sign into the relevant My VM account > Manage VM settings > Internet and Security settings> Security settings> Backup email > then edit the email address to the one you want to use. Re: Gmail in Outlook not working When adding the Gmail account to Outlook I had to go through the Google account 'security and sign in section' to grant access to Microsoft apps and services as part of the authentication sequence. This may be just because I have 2-step verification set for the account. Did you go through a similar process? Re: Gmail in Outlook not working DavesTonalSuck Incoming: imap.gmail.com 993 SSL/TLS Outgoing: smtp.gmail.com 465 SSL/TLS What error messages are you seeing from Outlook? Re: Gmail in Outlook not working I haven't got any particular suggestions to resolve your issue but felt it worth posting to say that I have no problems accessing Gmail and Hotmail, MSN and outlook email addresses using MS Outlook on my VM connection. Re: Email connection on Samsung Tab A stopped working - unable to re-connect All vm email accounts need a VMO2ID, however, you have mentioned earlier in the thread that you have generated email app passwords for all three addresses. If you did this since mid July 2025 you would have needed VMO2IDs to do so. In any case the generated password should work on any devices which suggests that the error lies somewhere within the settings be used on the specific Samsung Tab concerned. Re: VM phishing email but VM aren't interested JPL8 The best way to report this type of email is to forward it as an attachment to report@phishing.gov.uk