ContributionsMost RecentMost LikesSolutionsRe: Slow internet speeds The Xbox should have a wired connection. Re: Asus ac86u router slower than new virgin hub I have the same router and it's excellent. However it's important to disable adaptive QoS. If that fails also try disabling beamforming in Wireless /Advanced. Re: no internet got promised new router today as got autistic son Do you still have the old hub as backup? Re: been advised to start canceling our contract See canceling my account how | Virgin Media Community - 5671629 Re: Can anyone help or explain This is presumably the desktop. Please post what you get on the laptop too. What type of cable are you using? Is it the same one for both devices? Do you use a VPN on either device? Re: Are there any humans that work for VM Humans do work on the forum. Detail your issue here and you might get somewhere. Re: Astonishingly poor service and disability discrimination You are due automatic compensation for delayed installation. VM is working towards single visit installations but it has a long way to go with it. Re: Landline sort of disconnects when receiving Facebook msg on mobile or ipad. Thinking laterally could the Facebook account notification settings be set to alert via sms but the sms phone number provided to Facebook for this purpose is actually the landline number? Re: Problems with forum Yup Re: Problems with forum It works for me for new unread messages. All read stuff stays hidden as you say unless you use search terms like re, hello, etc