ContributionsMost RecentMost LikesSolutionsRe: Football games unplayable on ps5 What is the make and model of the white box in the picture please? Re: Football games unplayable on ps5 I assume that you are actually on a legacy hybrid coaxial cable connection rather than a Xgs-pon FTTP connection (from your previous posts and hub model) in which case gaming will be inferior to both FTTP and FTTC connections and "rubber banding" a problem regardless of your contracted download speed. Sorry. Re: Damaged old Virgin Media cable in house Share some photos. The installation won't be live and should be safe to handle. Re: 1Gb volt but WiFi a lot less? Fair enough. My money is still on the hub (hides behind sofa). Re: 1Gb volt but WiFi a lot less? An earlier post points to it being a tablet. Which model etc I know not. Saying that it does sort of all point to a dodgy hub. I wonder if it's a reconditioned job. Re: Coaxial extension VM can post out 5, 10, and 15m lengths. Any longer is a chargeable visit (£25). Best to specify your required length on the thread. Re: Service unavailable at my address That poor brick wall though... Re: New business install waiting over 6 weeks. Indeed. They haven't started taking your money yet. Think about it. Anyway VMB is a different company to the residential one https://www.virginmediabusiness.co.uk/help-and-advice/get-in-touch/contact-us/ Re: My services have been in disrepair for 6 months. At the end of my tether. Set up a BQM to further monitor your connection over time https://www.thinkbroadband.com/broadband/monitoring/quality Re: Billing - 1st payment If you need to talk about it call VM on 0345 454 1111 / 150.