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For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
  • 3680 Views
  • 0 replies
  • 6 kudos

Cant login to Virgin TV GO

I can't log into TV Go via the app on either ipad or android or via browser. I can login perfectly fine to myvirginmedia and my mobilemyaccount. I can even select the Virgin TV GO link via my virginmedia which takes me to the TV GO sign in. On the ip...

Can’t stream Formula 1 recordings via Virgin TV Go App

For some reason I am unable to stream any Sky Sports Formula 1 recordings from my TiVo box to the TV Go app on my iPhone. I am at home on WiFi at the time (no VPN). I get the error messages below. EVERY other recording streams just fine, it is only F...

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Dazzag80 by Joining in
  • 434 Views
  • 5 replies
  • 0 kudos

TV GO App Doesn’t Work

Unable to access anything on the tv go app. Can’t watch any of my programmes I’ve recorded. Just states not connected to home network, make sure box is turned on. ipad is up to date, box is turned on, and I am on the same network 

tvgo keeps asking me to register the same pc!!

Every time i try to watch tnt sports tv via my virgin tv go on my pc , it asks me to register the device, after 5 devices (the same pc on firefox all the time) it stops me watching anything because i have reached maximum devices !!! , i have not used...

sky sports log in on app

the app just says cant connect at the moment, but its a long moment, all other channels ok just cant log into sky sports via virgin, was ok the other day, is there a fault

AlanC11 by Tuning in
  • 5319 Views
  • 1 replies
  • 0 kudos

Virgin TV Go doesn't work for me

Virgin TV Go doesn't work on my Macbook.  When I try to watch anything it just comes up with a message saying: Sorry - we can't play this at the moment.  It seems to work OK on my iphone but I'd prefer to watch on my Macbook as the iphone screen is t...

sky sports app through virgin keeps going blurry on pc

Hi, I some times have to watch football through the web portal on virgin tv go, it loads the sky sports app and works ok for the first 10 mins or so, then when the game starts it keep going pixalated and blurry to the point you cant even make out the...

TestFlight

When opening Virgin TV Go get an option to download TestFlight & to become a Beta tester, I’ve downloaded TestFlight but can’t get in need a code, can’t see it anywhere, have also since downloading noticed an orange dot next to the Virgin TV Go app, ...