Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
Hi Folks,Is there a reason why I can't find Premier Sports 1 on the live channel guide on TV Go on either the app or web page?Thanks
Hi, It is now 3 weeks since I first reported the app not working via telephone, web chat, contact us form and several times on here too. However, I have still not received a fix or an update on the issue. Any help appreciated.
Why is this only available for an Irish login?Why is the app only on phones and tablets in the UK?
When I try on the app or website I get this error messageAccess DeniedYou don't have permission to access "http://accounts.id.bskyb.com/sign-in/error?" on this server.Reference #18.657dd58.1725720691.b630508https://errors.edgesuite.net/18.657dd58.172...
Hi guysI have to email addresses with Virgin, and I’ve been trying one of them to sign in for TVGo, but it just won’t work, getting very frustrated.please help many thanks
seems like this is a common issue, but I'm unable to sign in to the TV Control app and keep being met with "Login error" Try again or Return to sign in. Steps taken:reset passwordcleared phone cacheuninstalling/reinstalling appApp version - 4.9.0-146...
When I try to sign in to Sky Sports using my Virgin sign it, it shows the following message:Sorry, something's gone wrongAs there may be a problem with your device's settings, we aren't able to let it sign in to My Virgin Media for security reasons T...
I have been trying to download movies to watch offline on the Go app but just get a message saying download’s temporarily unavailable. I have been trying for several days on both my iPad and iPhone. I can steam fine and broadband is working fine so...
I have Virgin TV Go App installed on my Windows 10 laptop which is already a registered device with my virgin account.Every time I try to watch live TV through the APP it asks me to register the same device (i.e. replace a device) - I now have this s...
I am getting this error on laptop unable to watch any channels. Have tried all the tips on other posts none worked
