Virgin TVGO registered devices
Every time I use my laptop to try and watch the football it claim my device isn't registered. I have maxed out on the number of changes that can be made this month and every change I have made is to get the same laptop to be recognised. This is not a sustainable system.
How can this be resolved now and it not be a repeatable situation?
Thanks for reaching out to us RichieC7131, and a very warm welcome to you!
Sorry to hear of the issues you've being experiencing with the TV Go services when trying to watch the content on your laptop.
If you're able to clear the cache on your browser this should allow you to be able to log into the TV Go services without the request of needing to register the laptop as a new device each time.
Do however let us know if this doesn't work, or if you still need your registered TV Go devices to be reset.
Thanks,
David_Bn
