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Handset Contract

I'm trying to find out when my handset loan finishes. I know it started in January 2021 but I’m unable to locate the email with the credit agreement number and security key. Can you help please? I believe this should have now finished but I am still ...

Credit agreement - need access to account

Hi is there anyone able to help me get my mobile credit agreement account up and running I've lost all my emails with the codes on them thanks     [MOD EDIT: Subject title changed for clarity]

Dencio by • Joining in
  • 109 Views
  • 1 replies
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Handset agreement - contact?

Has anyone got any info on who to contact about my handset loan agreement I took out with Virgin mobile? I’m sure it’s due up but can’t find my original emails and I keep getting put through to o2 who are putting me in contact with Virgin numbers tha...

Hol951 by • Joining in
  • 124 Views
  • 1 replies
  • 1 kudos

O2 data - slow and buffering

Hey. I’ve been a o2 member since it was born and been happy, but over the last year data has been diabolical. Places I used to be able to use 4g just buffer now or won’t even load. Its so slow it used to be good. and im paying over £50 a month for th...

Going insane trying to source my contract security key!

Please please please, why did Virgin Media ask people to call O2 to obtain their Virgin Media contract security key!? I have spoken to 5 members of staff and none of them, none of them, have any idea as to the device contract held with Virgin Media! ...

DNACowboy by • On our wavelength
  • 279 Views
  • 4 replies
  • 0 kudos

Credit Agreement

HiI logged into my credit agreement to pay off my balance on my phone and saw the following message."We have terminated your Credit Agreement" There are still some repayments you need to make"Can you please advise how I can pay this onlineThanks  

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