Recent DiscussionsNew type of fraud involving PAC? I received a phone call from “No Caller ID”. The caller claimed to be working on behalf of O2, because our contract was coming to an end. I was passed through to a second person, who explained that w...No one seems able to help! I have had the horror of speaking to multiple VM agents, and o2 agents trying to find out why I am still being charged £27 for a freestyle contract, though this should have been finished with 3 month...Lost access to O2 account I have not been able to log in to my O2 account for a few days on the app or website . I enter my virginmedia.com email address but i get an error to say it is invalid. When i click forgot email addr...Daughter"s first phone and plan I'm buying my daughter her first phone and plan. Since my plan is with Virgin, I wanted to do it here through my account as well. She has a used phone that we bought before hand elsewhere so we just...Mobile phone Direct Debit I need to change the date my phone contract comes out. I have changed the date the sim comes out with 02 but need to change the actual phone as that is billed through yourselves Mobile Contract Hi I dont have access to my original email address that has my contract paperwork for the two handsets im paying off. I wish to know when the contract ends. Is there a way to do this? Thankyou Credit Agreement Hi I'm hoping someone may be able to help? I was with Virgin Mobile for Years & purchased a number of phones through credit agreements. I would like to see how long I have left on my current agree...SolvedMobile credit agreement Hi is there anyone able to help me get my mobile credit agreement account up and running I've lost all my emails with the codes on them thanks SolvedHandset expiry I was with Virgin mobile until they transferred everyone to 02. I currently pay my mobile contract ( calls, data etc) to 02 but still pay £37each month to virgin media for my handset. O2 can't help ...Virgin/O2 merger new sim card. Scam or for real? I just had a (landline) call from what I'm pretty sure was a scammer, but they usually just hang up when challenged, and this guy didn't. He told me he was calling from O2, and that (due to a merger...
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