Virgin TV V6
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Forum Posts

films in lettebox format and cannot change

Hi,We have a V6 box and a Samsung UE43AU8000 TV.No matter how I change the picture settings we still get many of our films displayed in letterbox format,especially on Netflix.This is a real problem as my poorly sighted wife finds the small picture ve...

Teekay2 by Tuning in
  • 1 replies
  • 0 kudos

Resolved! Problem with TV streaming after upgrade to V6 box

We were recently upgraded to a V6 box from TiVo. Because the V6 box uses WiFi and not cable (as the TiVo did) we find that TV streaming is interrupted by buffering. The only solution proposed by VM is to install pods. However, VM have gone ahead and ...

peterts by Tuning in
  • 15 replies
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Re: TV crashing after rewind or fast forward

We have also been having exactly the same problem for months. I didn’t pick up on this thread at the time, unfortunately, as my search was focussed on the tv end (wrongly I now think). Please would someone be able to tell me what the outcome and/ or ...

cat60 by Tuning in
  • 5 replies
  • 0 kudos

Picture is showing faces as Red as well as arms and legs.

We’re watching the football on BBC and the players are a red colour on their skin. I’ve checked other channels and it’s exactly the same. I’ve rebooted the V6 box it’s not the TV as I’ve moved the HDMI but it’s exactly the same so I know it’s not the...

Endless startup cycle after resetting V6 box

HiFor some time, one of my V6 boxes has been having issues when playing back recorded content - stuttering, can't fast forward, freezing, etc. I tried to reset the V6, but it is now stuck in a seemingly endless cycle of Welcome, Starting Up, Deleting...

CJK by Just joined
  • 2 replies
  • 0 kudos

Prime Video

Not sure the best place to post this, sorry.Got a month's free Amazon Prime, but I'm not the person who's name the virgin media subscription is under.. But it's the same household, same TV.Amazon knows I'm signed up to Prime (and logged in), the Virg...

BB46 by Joining in
  • 11 replies
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Resolved! Got the Dvr Error

I was in watching tv then I got a green serious DVR error wait 3hrs.I've seen a few post about this but now as the contact centre is closed I wondering if there's anything I can do to sort this before 3hrs.Also, sometimes the standby light constantly...

murday1983 by On our wavelength
  • 3 replies
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TV control

Hello, I am trying to get my V6 remote to control my TV.The instructions say hold 'Clear' and 'TV' at the same time until it flashes green several times. However, I have followed these steps and it only flashes red once. I have tried it several times...

JA23 by Tuning in
  • 7 replies
  • 0 kudos