Multiple PIN requests
Hi, I’ve noticed recently that when I watch programmes recorded on my TiVo via my V6, if the PIN is required it’s asking me for it at least twice before playing. I have never changed the PIN from the factory setting so I know I’m putting in the right PIN. Does this happen to anyone else and does anyone know why this is happening? Thanks.
Tivo lost connection
I have two Tivo boxes both hard wired to the router. The original (main) box is in the living room with the second in the bedroom. When watching a program recorded on the bedroom box on our main TV via the main Tivo box it often gets interrupted saying the connection has been lost. I have checked all the cable connections and restarted the router and both Tivo boxes but the problem persists. What else should I be doing?Sky sports plus red button laggy
Everytime I'm watching rugby league on sky sports plus red button it's laggy and horrible. Every couple of seconds it's like it's buffering/skipping. It's so annoying. Wifi signal strength is showing as 82% and download speed is 600, so surely this shouldn't be happening? I've reset the box (V6) and the router and it's still the same. It's the same problem every week and im getting sick of it. Does anyone have any suggestions please?V6 Box frequently resetting or going into standby
I have a V6 Tv box with a Hub 3. About 6 months ago the Hub 3 rebooted and since then it has a solid red power light. I have tried re-booting and checking/replacing the Ethernet cables but still the red light remained. No faults were detected by VM and my broadband worked fine so I assumed it was just the age of the box. A few months later the main V6 box started re-booting which I initially put down to an old TV that needed replacing. However, having bought a new TV it keeps happening with the message to Check Power Source. I can only clear it by turning the V6 box off and back on again but it happens again 30 mins later. The redlight on the Hub suggests overheating but the box does not feel warm. Anyone else suffering from this standby issue and is it likely to be related with the redlight on the Hub? Thanks
S102 Error Code Stuck onretrieving channels 33%
Hi, Cam home today one of my V6 box's is stuck on 33% loading up the channels, my internet is fine and when I go to settings connect to Virgin network all comes up as fine. I've checked connections all is good and I can get trecorings ok. However their is a notice of a problem regarding Broadband and it does mention V6 "Virgin Broadband, Interactive TV & V6 On Demand services might not be working at the moment.Please accept our apologies for any inconvenience caused". Could this be part of the problem or not? thanks in advanceTV Box stuck on Wecome
TV box is stuck on Welcome screen, tried a reset but still stuck on Welcome screen when starting up, tried phoning 150 but of no help, had lots of messages about phishing emails about balances and how the emails are not Virgins fault but on trying to get through to an agent to report the faulty box all I got was questions which the system said they didn’t pick up a reply or just got cut off, any suggestions on how to report a faulty TV box would be much appreciated
