Had nothing but a nightmare for the past 8 weeks
13th May we had an engineer out due to disrupted signal and very pixelated screen on several channels.
Very good, thorough engineer came out and tested all our equipent and said our tv v6 box was throwing up all sorts or error codes, he chacked the outdoor cable and said we need that replaced (the outdoor cable). He got it all booked for 2 weeks later as it wasnt considered a priority as we still had most services just a aignal that drops intermitently amd only some channels affected.
Anyway it was booked for for 27th May, that day came and went and no one came to do the cable, even though i received a text saying work was due to be done outside my address and that i didnt need to be in.
I done a live chat and they were full of apologies and rebooked it for the 16th June, yip you guessed it, that date came and went and no one showed up again.
Done yet another live chat after getting nowhere on the phone and the person gave me some excuse about the road not being able to be closed for long, i told them i dont stay on a main road, i am up a wee culdisac which is very quiet and spacious especially during the day.
Cut a long story short they rebooked it for Saturday 21st June and yet again, no one came.
Ive only just renewed my contract and now want to just cancel.
Ive had enough and mentally exhausted.
Why do the people keep not showing up?!?
Just to add, a few days before they were due to come the 1st time a van came up the street and a guy came to my door and said oh we were in the area so was just going to do your cable today but we need the team with a still saw as your path needs dug up to reach it. He said the team will come on the day its booked for.
Thanks if you got this far, has this happened to anyone else or know what i can do.