both my boxes have picture issues, picture is breaking up, tried resetting one box and all I get is welcome page and the downloading arrow, tried ringing v/m hung on for 45 mins only to be told we close at 10pm and was cut off at 9.40pm.............wth ........ message said ring back !!!!!!!!!!! no TV all evening.
Try turning off the box using the switch on the back of the box; then on the front of the box hold down both the power button and the - (minus) button at the same time. Then turn on the box again whilst keeping hold of those buttons for a further 30 seconds.
unfortunately still not working, all I get is an arrow which I presume is downloading and then just welcome in various languages , have booked an engineer, he will no doubt just change the box, yippee box number 7, let's see how long this one lasts
