ContributionsMost RecentMost LikesSolutionsRe: Hub 5 Activation Good grief, what have you been smoking this afternoon ? Re: Virgin Media Hub no longer working Press for 60 seconds + VM Hub power remains on is the only process that reliably works. We are all quite aware of the incorrect instructions on VM's website, they have frustrated many users of Hubs 3 / 4 / 5 for years. Pressing for too short a time period does not start a full reset to the shipping condition, and turning the Hub off early will abort the reset process. Re: Hub 5 Activation "activation was scheduled for the 19th between 8:00 and 12:00" Today is the Wednesday 17th, so activation is not due until Friday morning. Re: Virgin Media Hub no longer working Did you try Pressing RESET for 60 seconds, then keep the Hub 5 Powered ON, to revert to the factory settings ? Re: Pause/unpause not working in Hub5x Hub 5x was launched 2.5 year's ago ... ...how long before one concludes this is another feature that will never be delivered. Re: VM Connect app The VM speed test is available as "Realspeed" apps for iPhone & Android Also as link for a web browser : https://www.samknows.com/realspeed/ and at : https://real-speed-fe.eu1.sk.thousandeyes.com/ Re: Pause and Unpause not working on my Hub 3 What error do your get ? Re: Beocom 6000 No incoming calls after switch I imagine is it basically a BT Master socket with an RJ11 cable to the VoIP kit. The secret for many older phones is the 1.8uF ring capacitor has to be a large 250v type just like BT had used for home phone lines when phone bells were common. C1 is the large yellow ring cap on the socket pictured. Re: Which hubs are currently being installed? Not without without something that is made to function as a clone of the Hub 5x, those that advocate this are silent on the reliability as they may support the sale of the components needed or wish the YT ad-revenue to continue. Hub 5x set into modem mode via a hidden URL has reliability measured in days and then days of down time, multiple forum members have confirmed this behaviour. Re: Book your free engineer Very unusual especially as you do not mention any recent history of on going connection issues. Did the email ask you to enter personal details that Virgin Media would already know ?