ContributionsMost RecentMost LikesSolutionsRe: VM connect doesnt recognise the wifi network Use of a VPN or WARP or any other DNS Changer will cause the mobile to appear off the home wi-fi. Re: Junction cabinet in my hedge The Land Registry is where records of plots are held. Re: Ref: connect app Neither sentences are correct. Re: Junction cabinet in my hedge Sharing some photographs of the situation would be very helpful. Re: Hub5 2.4g cameras and sockets not working The Hub 5 has Wi-Fi 6 on the 2.4GHz band, the implementation has serious compatibility issues that VM have never acknowledged, but years since the launch customers continue to report connection failures with their 2.4GHz IoTs, CCTV cameras, older laptops, solar power equipment, air conditioners, EV chargers and more. In the past better support for 2.4GHz only devices was successfully achieved by using a Hub 5 plus a TP-Link RE450 but with the known issues of LG-RDK_11.6.2-2410.1 this is not a sound recommendation at this time because it depends on the Hub 5 working reliably in Router mode. Given the repeated Wi-Fi and DHCP failure issues of VM Hub 5 on defective Software version LG-RDK_11.6.2-2410.1 this might just be an excellent time to consider using Hub 5 in modem mode and using a 3rd party router to gain Wi-Fi & DHCP stability and to allow a peaceful life to resume. If a VM Hub 5 is issued to us (we have a Hub 3), promptly buying a 3rd party Wi-Fi router and operating the Hub 5 in modem mode is how we would proceed. Re: Ref: connect app For 20+ years the process for blocking a device from a network has been ( & still is ) correctly known as MAC Filtering. Then mobile apps came along and marketing departments invented a new name Wi-Fi Pausing, not smart at all because it prevents many users from understanding what is happening. When Wi-Fi Pausing is used in the Connect app, the app just adds a corresponding MAC Filtering entry to the VM Hub. Re: Upload latency Be wary of adding another Router to a Hub 5x. The resulting Double NAT brings an array of well documented problems. Re: Upload latency Post a screen shot of the Full Test from Realspeed so we can see if the high Latency and Jitter are a service problem to the VM Hub, or if the issue is between the VM Hub and your kit. Re: Ref: connect app Does the Hub 4 lack menu functions similar to these two options found on a Hub 3 : Advanced settings >>> Wireless >>> Security >> Wireless MAC Filtering Advanced settings >>> Security >>> MAC Filtering Re: Ref: connect app You can do the same task from the Hub 4 admin menu. Do be aware laptops and mobiles can side step Pausing in seconds.