Client62
Alessandro Volta
Joined 6 years ago
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Re: very unstable upload on series x
Check the Service Speed: https://www.samknows.com/realspeed/ https://real-speed-fe.eu1.sk.thousandeyes.com/ Once the test begins click on: Run full test to include: Latency, Jitter, Packet loss & Upload speed Share a screen shot of the full test so we see the Upload speeds at the VM Hub and at your device.Re: Bang & Olufsen Beocom 2 and 6000 not working
I agree, VM Tel 1 & 2 provide a POTS service not VoIP at all. How VM make it work could be smoke signals or cups and string, but if you do not hold in your hand the SIP Username & SIP Password & a SIP Server and a Stun Server you can not configure or attempt to use a VoIP phone or an Analogue Telephone Adaptor. We retain the Cisco ATA it supports our building alarm, and my mother is 89 is most comfortable with calling via a land line. Which at her end is BT cordless phones plugged into the back of an EE Router on EE FTTP.Re: Bang & Olufsen Beocom 2 and 6000 not working
There are Zero user settings in a VM Hub for the telephone ports, it is 100% locked down. We have used the Cisco SPA 112 since 2017, it is an alternative to the Grandstream HT801, Cisco ATA 191 is the current model. The key appears to be access to configure the line behaviours, the choice of Cisco or Grandstream not being important. Here from the Cisco SPA 112 are some of the Regional settings I made to emulate a BT line, they are mostly similar to those mentioned earlier.Re: Trying to self install but have cables not wall socket
Assuming use of the VM Hub supplied for this property. Have you tried the Hub 3 on the cable that emerges from the wall ? If the Hub 3 end up with a Green flashing bar & Green flashing arrows that usually means no VM signal had been detected & a you will need to call VM to arrange for an engineer to restore the connection. VM Hub lights are explained at : https://www.virginmedia.com/help/how-to/broadband/hub-lightsRe: Hub 5.0 Connection Loss
The Downstream Power level has a preferred range of -7 to +7 dBmV however... 3.0 Downstream channels 28 to 31 are well below this at -10.8 & -10.9 dBmV 3.1 Downstream is considerably lower at -21.9 dBmV I suspect a local street cabinet issue is the problem, if not your are going to need an engineer to fix. Check for known faults in your street. Try both methods: Call the local fault line: 0800 561 0061 – this is an automated number. https://www.virginmedia.com/help/check/status/identification/identifyRe: Help with Connect app pls
As grandparent facing kids and technology for the 2nd time, the most effective Parental Control that can be applied is a seriously firm hand. Like many kids he has parents beat on the technology front & no doubt can slide by Pausing and Parental Controls with ease. But if you give in to tantrums, you are sunk.Re: Lost connection to 2.4ghz devices
Assumptions are guess work. Hub 5 : LG-RDK_11.6.2-2410.1 was first reported Sep 2025. Since then there have been a constant stream of reports that Wi-Fi has failed and or DHCP Server has failed for Hub 5 in Router mode. VM Mods have written this is a known issue reported for fixing. The only temporary fix is a 60s factory reset. However it is a temp fix and some are reporting respite may be as low as a few days. The defective Software issue does not appear to affect Modem mode.
