ContributionsMost RecentMost LikesSolutionsRe: Beocom 6000 No incoming calls after switch I imagine is it basically a BT Master socket with an RJ11 cable to the VoIP kit. The secret for many older phones is the 1.8uF ring capacitor has to be a large 250v type just like BT had used for home phone lines when phone bells were common. C1 is the large yellow ring cap on the socket pictured. Re: Which hubs are currently being installed? Not without without something that is made to function as a clone of the Hub 5x, those that advocate this are silent on the reliability as they may support the sale of the components needed or wish the YT ad-revenue to continue. Hub 5x set into modem mode via a hidden URL has reliability measured in days and then days of down time, multiple forum members have confirmed this behaviour. Re: Book your free engineer Very unusual especially as you do not mention any recent history of on going connection issues. Did the email ask you to enter personal details that Virgin Media would already know ? Re: Feasibility of second modem setup I've never considered an office laptop to represent any kind of threat to my home computer's privacy and often they come with at least equal anti virus to a home device, however ... ... how about using the Guest Wi-Fi of the Hub 3 as the separate WFH network. If you need to extend the Guest Wi-Fi a retail Wi-Fi Repeater would do that. Re: New contract, more issues (Hub 5 1gig) asus rog G751-JY (from circa 2016) appears to have dual band Wi-Fi, see if you can find an Wi-Fi driver update. If an update is not available / not a fix consider a new USB Wi-Fi adaptor. See if the Windows Device Manager shows Gigabit speeds for the Network Adaptor, also check your network cable has 8 cores in each plug. A 4 core network cable will be limited to 100Mb/s Re: VM Connect app Apple Relay and any kind of VPNs need to be Disabled. Re: Limited Connectivity Find out which model of VM Hub you have and what its front panel lights mean :- https://www.virginmedia.com/help/how-to/broadband/hub-lights Re: Back again with unresolved high Power (dBmV) To keep the signals close to the 0dBmV level we have a 6dB Wideband Attenuator on the COAX to the VM Hub. 10dB Wideband Attenuators are also available. When adding Wideband Attenuator the Downstream dBmV level will drop, but the Upstream i.e. the dBmV level transmitted by the Hub will rise. Re: WiFi booster failed Phone VM Customer services and report the fault. Re: Hub 4 or Hub 5 in modem mode. All of the kit needs to have at least 2.5Gbps ports to make the slightest difference on a single device performing a speed test which is what this is about. That means your both Router's WAN and LAN ports and also on your laptop / computer all must be at least a 2.5Gbps network adaptor. If any of your system contains a 1Gbps port e.g. your laptop the most possible is in the 930Mbps region. Note to use the 2.5Gbps port of a Hub 5 the connecting device must have EEE Disabled, i.e. your Router needs to have that option to be compatible.