i play a lot of games and this issue is how happening for 3 games and i really want to fix it!!So ever since switching to the HUB 5 1gb i had an issue where 1 specific game would momentarily disconnect me from the internet that game being The Elder S...
my connection is all over the place, i cannot game or stream my content properly and i have lost viewers and iam losing hope. over a year of back and forth, several claimed cable repulls broken taps in the green box. NOTHING has changed. the connecti...
A video of what the lag looks like including pingplotter overlayed (testing the valorant eu ip given to me by riot support)Riot support said''That looks related to some issues that your Internet Provider is currently facing in regards to their routin...
I've been on the 1gb broadband for about 4 months now and had the hub 5 since it came out whilst on the 250 package.The only reason I upgraded to 1gb is because the guy on the phone had no interest in helping to get the monthly bill down and the tota...
Hi,Like quite a few others, over the past few months my Gig1 connection has been suffering from periods of high latency & packet loss. This doesn't really affect streaming, web browsing etc, but it totally kills any kind of competitive gaming.I've t...
Anybody else find this app absolutely dreadful. It can never find my hub. When I first downloaded it last year it was superb for about 3 month. Now it just never finds my Hub. I've now got my lads xbox that just won't connect anymore and every time I...
I made the switch to virgin media yesterday and can't seem to able to connect to Valorant At all. Talked to their support and they said it's from VM side. Anyone got ideas why this is happening? Can't even get into the game
Hello,I am writing to express my deep disappointment with the service provided by your company concerning my internet connection. I have been a loyal customer for some time now, and during my weekends off, I particularly enjoy playing online games wi...
Since Friday Virgin Media broadband has essentially turned my Xbox Series X into a expensive brick. Won’t sign me into my Xbox profile, won’t launch games, won’t sync data. This is happening to many people in Staffordshire and Virgin Media are not ac...
When I play on aws servers I keep getting high latency and other times good latency, it is very inconsistent.Is there any known issues with virgin and aws at the moment? My hub stats have been checked and they are good and i play on ethernet.
