Changing your Direct Debit date
If you’ve recently changed your Direct Debit date or plan to, your next bill amount may be a little lower or higher than usual. It’s nothing to worry about – it’s just to bring everything in line with...
Blog Articles
Latest updates for TV 360 and Stream (updates 5.08 to 5.14) have been released
The latest software updates (5.08 to 5.14) have been completed for 360 and Stream boxes. Here is an update on the main changes. TV Guide for FAST channels Our selection of FAST (Free Ad-supported Stre...
(Now Closed) 🚀 Join the Priority Beta App Testing Adventure and receive a £20 voucher! 🚀
Applications have now closed, thanks to everyone who registered their interest! Hey everyone! Exciting news! We're on the lookout for enthusiastic Virgin Media O2 customers to be part of our Beta ...
How to watch this year's UEFA finals
The final stages of the European football season are up on us and you can watch all three UEFA finals for no extra cost with Virgin TV. There may be no British involvement this year, but there are st...
Virgin Media TV customers can enjoy 11 brand-new FAST channels at no extra cost
Virgin Media O2 is today announcing the launch of 11 brand-new FAST channels, offering customers the opportunity to immerse themselves in round-the-clock episodes of popular TV shows, at no extra cost...
Annual price change from April 2024
Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services. What this means for you...
Accessibility and Vulnerability Policy
Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...
Virgin Media switches on residential 2Gbps broadband service
Virgin Media O2 has become the first major UK provider to publicly launch a residential 2Gbps broadband service and introduce symmetrical download and upload speeds across all of its speed tiers as an...
Did you know you can spread the cost of your bill over the month
Staying on top of your payments is easier than ever before. We know everyone’s circumstances are different, so you’ll now be able to manage your payments in a way that suits you. If you’d prefer to s...
Latest updates have been released for 360 and Stream boxes (updates 5.06 & 5.07)
We are pleased to announce the latest updates (5.06 & 5.07) for TV 360 and Stream. Here are the key changes:- Programme tiles changing from portrait to landscape To make the programme tiles more visib...
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