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Digital life
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Changing your Direct Debit date

Kei_M's avatar
Kei_M
Community Manager
4 months ago

If you’ve recently changed your Direct Debit date or plan to, your next bill amount may be a little lower or higher than usual. It’s nothing to worry about – it’s just to bring everything in line with your new payment date. The amount will alter the Package changes section on your next bill breakdown. After that, the rest of your bills should show your usual package price.

Click here to change your direct debit details: https://virg.in/changedd

Updated 31 days ago
Version 3.0
  • Hi, when I click on the link it takes me to a page where I have to pay the outstanding amount for my next bill first. I have now done that, but I still cannot change my direct debit details and it looks as though my direct debit will still be taken from my account on the next payment date, even though I have now manually paid for it. Please help.