POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi. I have had a hub 5 installed and it works fine on its own providing wifi and a signal to my TV and alarm system by ethernet cat 6. However my network of two Deco X50-POEs don't receive any internet signal except for a moment when the main deco re...
Long story but will try and keep it brief.I used to have a Hub 3 and was getting very poor WiFi distribution throughout the house. Had an Engineer visit and he recommended a Mesh System to bounce the Wifi signal around the house. I purchased a Tenda ...
Hello, I am experiencing the same problem for over a month now. I thought it was something temporary but the base light on my Hub 3 is solid red.
I’m having trouble with my wifi, I set it all up yesterday and have had no problems with connections to phones and TVs but it won’t connect to my PC properly. I have full signal on my phone in every room in the house but only 1 bar on my PC. I tried ...
Hi. I have the same issue of a constant solid red light on a hub 3 and very poor WiFi / connectivity. Is it possible for a team member to reach out to me to assist please? Thanks.
When I pause devices which I don’t recognize. They don’t stay paused. It’s becoming extremely frustrating as I don’t know what these devices are.
So I recently had full fiber installed and since then I’ve noticed that my signal seems to drop momentarily and then comes back on. I’ve noticed by some of my iPhone games failing to load, apps such as Facebook taking a while to load pictures etc, Sp...
Just realised I maybe should have replied to this message. @Ashleigh_C, any help with this: Hi,Jumping on this too, same issues. Thought the wifi pod had stopped working as wifi signal had dropped in bedroom. Connect app couldnt find hub so started g...
anyone else having this problem tried factory reset holding button for 60 seconds tried unplugging it all still no joy and WiFi pods keep going off but can’t set them back up cause the app doesn’t work
Hello Virgin MediaI have the Hub 4 on Gig1 which is working fine , however as I now have many wifi 6 devices can I request a Hub 5 as to take use of the wifi on those devices capabilities, I have also just renewed my contract recently so would be gra...
