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Request Hub 5

On our wavelength

Hello Virgin Media

I have the Hub 4 on Gig1 which is working fine , however as I now have many wifi 6 devices can I request a Hub 5 as to take use of the wifi on those devices capabilities, I have also just renewed my contract recently so would be grateful for the upgrade.

Kind Regards

M Hussain


Very Insightful Person
Very Insightful Person

Hub5 stocks are currently being protected for "new" 1GB customers - who knows when they will release them to others.

Your best option is to stick the Hub into modem mode and get your own wifi6 router.  These can be had for ~£60 - or spend more for extra features.



I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.


Apart from in a speed test, the difference in real work maybe nothing at all.

Alessandro Volta

When I bought my latest car, I got a top speed upgrade from 115 to 120 mph. Can't say I've noticed the difference driving round London. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.