UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi, I ordered WiFi Pods by calling 150 a few days ago and was expecting some kind of email confirmation by now. Is someone from VM here who is able to check the order at all? Tim
So 1gig installed today about 5pm upload speed is shocking. Also ping seems high.Getting about 30 - 40upload.And ping only me on it is 35
Have seen many posts along the same theme as my own and hate reposting, tried calling virgin but was could not get through despite many repeated attempts, so here I am.. No loose cables, switched off countless times, reset via the reset on the rear o...
Hi all,Recently while remote working (and gaming), my software randomly kicks me out as if the wifi has gone out. There are no issues in my area and normal troubleshooting isn't doing much. I had my landline switched to VOIP recently so it could be t...
After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. Howeve...
i have been have problems with high ping and latency for the past month, i have already had a technician out and he replaced my hub 3 with a new hub 3 and i told him i was getting high ping and i am still having these problems i have been with virgi...
Virgin media were out front today, assuming sorting my neighbors Internet. I've come home from work and the edge of my driveway has been dug up, without my notice, to lay cable, and then bodged back up. Looks like they used the edge of my driveway t...
No service at all for 3 days. The problem is not at my end - nothing wrong in my home. It's a Virgin problem. I get updates with estimated repair times and they keep pushing it back. It's now due to be fixed by lunchtime tomorrow. Won't hold my b...
Wifi upstairs is so poor, kids can't watch anything on their tv's. We have a WiFi pod plugged in at the top of the stairs, but that and another in the kitchen show offline on the App, despite resetting numerous times. Starting to regret changing from...
Hi all, had WiFi pods model pp01-vm for months, but recently upgraded hub to hub 5. WiFi pods just show the pulsing white light. Spoke to activation. Team who advised their is no way to reset the pods to disconnect from old router, so will have to s...
