Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! WiFi Pods order

Hi, I ordered WiFi Pods by calling 150 a few days ago and was expecting some kind of email confirmation by now. Is someone from VM here who is able to check the order at all?  Tim

tjbuk-vm by Tuning in
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  • 0 kudos

Solid red light superhub 3

Have seen many posts along the same theme as my own and hate reposting, tried calling virgin but was could not get through despite many repeated attempts, so here I am.. No loose cables, switched off countless times, reset via the reset on the rear o...

Wi-Fi pod flashing blue

After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue.  I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub.  Howeve...

high ping and latency hub 3

i have been have problems with high ping and latency for the past month,  i have already had a technician out and he replaced my hub 3 with a new hub 3 and i told him i was getting high ping and i am still having these problems i have been with virgi...

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chris114 by Joining in
  • 7 replies
  • 0 kudos

Digging up edge of my driveway

Virgin media were out front today, assuming sorting my neighbors Internet.  I've come home from work and the edge of my driveway has been dug up, without my notice, to lay cable, and then bodged back up. Looks like they used the edge of my driveway t...

No Broadband and no TV for 3 days now.

No service at all for 3 days.  The problem is not at my end - nothing wrong in my home.  It's a Virgin problem.  I get updates with estimated repair times and they keep pushing it back.  It's now due to be fixed by lunchtime tomorrow. Won't hold my b...

AE3 by Just joined
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  • 0 kudos

Wifi pods not working?

Wifi upstairs is so poor, kids can't watch anything on their tv's. We have a WiFi pod plugged in at the top of the stairs, but that and another in the kitchen show offline on the App, despite resetting numerous times. Starting to regret changing from...

Quobrad by Joining in
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Resolved! WiFi pods will not connect to hub 5

Hi all, had WiFi pods model pp01-vm for months, but recently upgraded hub to hub 5. WiFi pods just show the pulsing white light.  Spoke to activation. Team who advised their is no way to reset the pods to disconnect from old router, so will have to s...

tucker61 by On our wavelength
  • 10 replies
  • 0 kudos