Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Packet Loss

So since June 25th it's when I started noticing it, i've been getting consistant packet loss small amounts but I could notice it during gaming.  I was Monitoring with Boardband quality monitor and was getting consistant pack loss, I had an engineer v...

JoeC87 by Joining in
  • 14 replies
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Hub5 no contacting to wifi booster

Just had a new hub5 sent to me to replace hub3 and my wifi booster won't connect tryed ring customer services and it said we run a test no issue and then hung up on me is there anyway to get them to connect to the new hub 

DavT by Joining in
  • 5 replies
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Resolved! Downgrading from Hub5x to Hub5

Hi,I had 1 gig virgin fibre installed using the Hub5x and everything works great, or so i thought. The problem is that i want to use my own Asus router and unlike the Hub 3,4,5 there is no Modem Mode on the Hub5x. I spoke to support and they said we ...

Cannot connect to my HP Envy 4527 printer via wifi

My printer is connected to my home network via wifi. It's been working fine, but suddenly it's impossible for any of the devices on the network to access it.The printer itself is definitely connected to the VM hub, and the printer's status screen say...

AVR2 by Just joined
  • 0 replies
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Internet connection keeps dropping

For the last couple of weeks we’ve had intermittent problems with the Internet connection dropping. This afternoon is a case in point.Internet connection lost 6 times in a little over 2.5 hours. 4 of these were for less than a minute, but two were fo...

Chris_G by Joining in
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help me bad broadband

For weeks ive had the slowest intertnet i have hub 5. I stream for work and its now affecting my work as i can't stream my internet is always dropping, sometimes upload speed of like 1 or lessReset my router atleast 20 times, no change, mmoved router...

Ordering Wi-Fi Pods

Hi, I am looking to see how I would go about ordering a Wi-Fi Pod.I am on the Gig1 Fibre Package and can see I am eligible providing my download drops below 30Mbps in certain areas of the house.I have ran hub speed tests on the VM Connect app and it ...


Can't forward port 443

Hi, so I'm trying to migrate my reverse proxy setup from BT to Virgin Media. But no matter what I do, port 443 seems to always be closed.I've managed to forward port 80 successfully but 443 seems to always remain closed.I've tried:Disabling the firew...

kaeini by Joining in
  • 16 replies
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Resolved! Red light on Virgin Media Hub

hi, I have a solid red light on my virgin media hub 3 for over 3 months. I’ve also been having issues with my WiFi dropping on a regular basis. I have called virgin media a few times and every time the advice is different by the technical people. I h...

Chirag27 by Joining in
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Can no longer access hub 4

I have my Hub 4 in modem mode with a Tenda Mesh network.  I’m having some issues in one of the rooms so was looking to switch to the VM Wi-Fi pods.I tried to use the connect app but that won’t find the hub even after rebooting.  I used to be able to ...