Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! Wifi Black-Spot

Hi,so i have recently joined the 1Gig Broadband service. All is well and and the speed is optimal. I have noticed that there is no wifi coverage or very little in my lounge. I have scanned all the other rooms in the house using the Virgin Media Conne...

Nadcar87 by Joining in
  • 5 replies
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Modem mode from HUb 3 to Hub 5

Hi,my hub 3 has been working in modem mode for some time. once I install the new hub 5, do I simply change that to modem mode? No other steps required? im mindful that I don’t want anything else to go wrong in the process.any help would be appreciate...

New cable

So my internet has been up and down since the beginning of December!! Several engineers attended, changed router etc etc I’ve said from day one, it’s a problem at the box in the street down the road. An engineer finally came around the 6th February a...

Julesb64 by On our wavelength
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  • 0 kudos

Return of router

After two conversations with representatives, and multiple emails, it appears that Virgin will be charging me £40 for not returning my router.  I am still awaiting a box to be sent to me, as the new postcode does not allow for them to pick it up.  I ...

mjr001 by Joining in
  • 1 replies
  • 0 kudos

VPN causing Wi-Fi to drop out.

I use the zscaler VPN for work and it keeps causing my Wi-Fi to drop out. It seems like this is a known issue. My understanding is that the Hub 4 doesn’t have this problem - is there a way I can get my hub updated to prevent the issue?Thanks 

Atrocious service

our bill is going up £20 a month yet we have to reboot the Router twice a day just to get weak Internet in the house. both the TV boxes are continually buffering..every time I phone you you fix it for about 20 mins, have complained was told it might ...

dPom by Tuning in
  • 12 replies
  • 0 kudos

Resolved! Help with pod/ethernet connection

Hi folks looking for a little help from someone in the know. Got my first WiFi pod delivered the other day and I wanted to run an Ethernet cable from the hub to the pod to give it a solid connection to then boost WiFi. However when I plug in the cabl...

craigy3 by Tuning in
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  • 0 kudos


I bought two new hexagonal pods to enhance my hub 3 device. Will not connect even when a meter away from hub is working fine as are all other wi fi devices  connected using Ethernet and sees iPods ok . Is there a problem with hub communications by Wi...

Internet disconnecting

In the last week or 2 I am experiencing network dropouts.This is on WiFi and wired connections. Everything drops out for about 30seconds and them reconnects.Happens intermittently with no obvious reasons. Nothing has changed in or around our home. Ne...

Luke3525 by Joining in
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  • 0 kudos