Hi,
I have 3 Wifi Pods, 1 of which the engineer left with me saying he had it in his van but it might not work properly. I have swapped them over and out of the system, and established that 2 do not work.
Can you organise replacements please
thank you
Forum TeamHi there theengineerman 😊 Welcome to our forum and thanks for your post.
Sorry to see that 2 of the Pods aren't working. I'm afraid our community forum is about to enter a period of downtime, so we’re unable offer further support here for the moment.
But don’t worry, our team is still available and ready to help you through our other support channels. You can reach us via private message on Instagram or Facebook Messenger:
📘 Facebook: https://www.facebook.com/virginmedia/
📸 Instagram: VirginMedia
You can also find more ways to get in touch with us here:
👉 http://virg.in/contactvm
Thanks for your patience, and we’ll be back on the forum as soon as we can.
Regards
Nathan
Sorry, I do not use Facebook or Instagram.
Phone VM Customer Services 0345 454 1111 get them the either re-pair all the VM Pods to your VM Hub or to replace the non working pods.
