Forum Discussion

SWB1's avatar
SWB1
Joining in
2 hours ago

WiFi Pods ( White)

I upgraded to 1Gb in April 2025, the Engineer installed a WIFI Pod ( Black) removed 2 WIFI Pods (White).

The 2 White WIFI Pods are still on my system, now the VM Connect app is trying to install a WIFI Pod I do not have anymore.

Any ideas how to resolve this issue ?

Cheers

WIFI

1 Reply

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    20 minutes ago

    You will need the Pods removed from your account at the "backend" by VM.  However as this is a Community Forum, and not a direct line to VM as such, it will take a day or two for a VM Mod to pick this up.  If your need is urgent, it would be best to phone Customer Services directly.