UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi. Suffering from intermittent dropouts here in WC1N. Flashing ring on the router and loss of signal generally. Red bits on here show the worst patches but also a problem in between those. Could someone assist please. Thanks.
Hi all, had WiFi pods model pp01-vm for months, but recently upgraded hub to hub 5. WiFi pods just show the pulsing white light. Spoke to activation. Team who advised their is no way to reset the pods to disconnect from old router, so will have to s...
Hi dunno if anyone could help but my internet started to mess about last night but i managed to get it working but now its been down the entire day, i have two solid green lights as shown in the picture but my arrow lights just constantly flash green...
Hi,After a very long wait a couple of weeks ago, during an online chat I was advised that a wifi pod would be sent out on Friday 8th September and would be delivered on Monday 11th November. I would also get an email confirming this. None of this ha...
I have been using Hub 3 with no issues what so ever for the last 5 years. This week Virgin offered me Hub 5 and I gladly accepted thinking that it will sort out the wifi dead spots in the house. I connected it and most of my devices all over the hous...
Our router is 2 floors up, old install Telewest days and that is where the computer was at the top of the stairs in an open space. I have one WiFi Pod plugged in on the landing below this, again in an open space. The 2nd WiFi Pod is harder to place. ...
When I turn the WiFi pod on the speed drops to next to nothing. This has only happened recently though. It used to run fine with 60MBPS via the Pod but now it can be as low as 0.5. This seems to have changed in the last 4 weeks. Has anyone else seen...
Hi,I have just installed the Hub 3 with my new broadband and eveything is plugged in but the base light just keeps flashing green. I tried few times but still not working. Any idea how it is to be solved? I check the wall end and the socket is alread...
Been on the phone over hour to ask them to replace my virgin media hub 3 rooter , as hardware fault on the Wi-Fi part rooter and there saying we can replace if you take new deal out , so there admit there fault with the rooter but won’t replace it ...
I have a hub 3 and the red light is permanently on.It's in a well-ventilated position and doesn't feel hot to the touch.I've tried pin-hole reset, but it returns to red.What should I do now?
