Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub 4 Issue

Hi,I am having issues accessing Hub4 settings.I have reset loads of times now, after entering the password on start screen, the page just hangs with "Page not responding" message.All TS has been carried out including, 4 resets and 4 power cycles from...

Virgin hub 3 keeps randomly dropping connection

About 3 months into my contract the connection will randomly drop and the hub will be flashing green for a bit. I had a technician come round he said the cabling outside was outdated and had it replaced and yet the problem is still here in fact I thi...

lopazz by Just joined
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Unable to log into HUB5 - constant issues!

Hi All.for a while now I am still unable to log into Hub5 using different browsers or mobile phones. I had this issue previously but it somehow fixed itself. Hub was rebooted by VM Call center operator about 3 weeks ago and since then I can not acces...


Complaint about termination scam

I am writing to express my strong dissatisfaction with the broadband service contract I was misled into signing with your company.My account no 720781303When I initially inquired about your broadband offerings with your Outbound Acquisition Advisor M...

Black Wi-Fi pods

Hi be got the super hub 5 and I’m wanting to get the new black Wi-Fi pods with it I contacted support and they sent me over the white ones is there anyway I can order the black ones and send the white ones back

Resolved! Broadband issues

I am getting intermittent internet connectivity with both with wifi and ethernet connected devices. Back in April/May 2024 I was getting similar issues but was getting slow wifi speeds even when standing close to the hub. I was sent a pod which I was...

wifi freezes

morning all,since I got virgin 2 months ago when streaming a film on netflix or Disney+ the screen freezes and jumps this only lasts between 1 and 3 seconds but can sometimes be upto four times per film. I've checked my network no faults and done my ...

roberto7 by Tuning in
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