XGS-PON FTTP Installation Issues
Hi, has anyone else who’s recently had XGS-PON FTTP installed experienced problems with the Hub 5x failing to obtain an IP address from Virgin Media’s network? My install and activation was scheduled for the 8th, but I’ve had no broadband connectivity for the last two days. An engineer came out today and attempted to escalate the issue to Virgin Media’s XGS-PON technical team. We’re the first household in my area to switch to Virgin Media. It’s a nexfibre build location where VM are the only FTTP provider. The engineer suspects that either being one of the first customers in the area, or being the only connection on the underground distribution unit, might be contributing to the issue. VM are currently investigating and have asked me to wait another 48 hours. Has anyone else run into something similar with their installation? p.s I had a look on the routers information page, it shows that the IPv4 lease time it obtains upon booting is set to one hour in the past, I wonder if this has anything to do with the issue.Hub 5x Modem Mode
OK Virgin! Please.. I need someone to confirm if Modem Mode is coming soon? I just got installed yesterday, I'm on 1GB Full Fibre and based in Ireland. I've spent a considerable amount of time researching online around this topic and it doesn't look like using your own network equipment is possible... there's so many people crying out for this feature and I just want someone from Virgin to confirm here if its coming or not. I already got IPv4 enabled, as a work around I can double NAT and that works, however the speed is reduced.. but also.. I really dont want to double NAT either. Thanks