Virgin Media Community

Ebilling

I keep trying to set up ebilling, but the process that advises, does not work.Can you set it up for me please

Hello,Recently my VM connection has been dropping out every now and then. It only drops out very shortly but it’s obviously not ideal. This never used to happen.I’ve reset the router twice which seemed to fix the issue temporarily, but I shouldn’t ne...

Resolved! Paid final bill in 2022 now IMFS are chasing me but Virgin tell me to ignore them!

Hi, I was with virgin media from July 2021 to September 2022 i closed my account which Virgin have confirmed over the phone, paid the bill and have now been hearing IMFS 2 years later saying that I owe £36.30 to Virgin Media. I have spoken to Virgin ...

Email address not recognised

I’m trying to log in online to change my password. I can access my email fine on my phone but my saved password isn’t recognised when I try to log in online…so i click forgotten password and then it asks for email address then says email address not ...

Post Code

Can anyone supply me with the post code of where I returned my old WiFi router? I did not take a note of this prior to posting it and now I can’t track my parcel.Kind regards Liz xx

ntlworld email password reset : arrrrgggghhhh!

Hi all,midday Saturday , my long used ntlworld email account . After chasing around in circles , I managed to get to the reset PW screen , where I cannott seem to generate a valid password ! Even the random crap generated by firefox's password mangl...

Battery icon gone

Can anyone help please? I'm not very good but have googled about this.I noticed the battery icon in the task bar on my laptop has disappeared, so I can't tell whether to plug in or not. In the settings, it showed as 100% despite having used the lapto...

Still receiving paper bills

Is there anyone on this forum who is actually a genuine employee of Virgin who can solve the problem? And why the problem seems insoluble?

2 broadband accounts at 2 different addresses

Hey, I'm going to be splitting my time between 2 properties and wondered if there was an easy way to run 2 accounts side by side. TIA

STILL RECEIVING PAPER BILLS

Months and months later, and after a horrible type phone call from India ( customer services) I AM STILL RECEIVINGPAPER BILLS> THE LATEST ARRIVED ON MY MAT TODAY!!! Are you sure I'm not paying £21 a year for this mis-service?Will this NEVER stop...