Tudor
Very Insightful Person
Joined 15 years ago
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Re: Outside cable box cover needs replacing
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.7Views0likes0CommentsRe: Changing account holder
I don’t think you can transfer accounts like this. You have to terminate the contract and probably pay a fee unless you take the account to a new residence. If your new residence is not served by VM there is no termination fee. In any case your old flatmate could start a new VM contract which would probably be much cheaper than the current one.20Views0likes0CommentsRe: Recently Experiencing Issues - WiFi
Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web service status page, but this is not recommended as it only covers issues that affect a very large number of customers. VM will not dispatch any technicians while an area fault exists. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.49Views0likes0Comments