Tudor
Very Insightful Person
Joined 15 years ago
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Re: Frequent short upstream outages – T3 timeouts, high power, modulation fallback
Your signal levels, both upstream and downstream indicate to me that you are probably a long way from the street cabinet. You need a technician’s visit and possibly moving to a lower attenuated tap on the street cabinet. I am the furthest location from the street cabinet and technicians have moved me to the wrong tap when they have installed other users. Every time I see a VM van in the street I throughly check out my connection!18Views0likes1CommentRe: SH5 Modem mode unavailable due to outage?
It’s probable that your WAN IP has changed after the outage. So try following these instructions: How to put a VM hub into modem mode: 1) Access your hub on 192.168.0.1, sign on and put it into modem mode. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Best done from a wired connection. 2) Turn off the hub and disconnect any Ethernet cables 3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP (for some routers or mesh this may have to be done in router mode before entering modem mode) 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. On a Hub5 use port 4. 5) Turn on the VM hub. 6) You should now be able to access the internet and the hub will now be on 192.168.100.1 Note1: this only needs doing once for each new router or when VM changes your WAN IP address. Note2: If you have a Hub4 and your own router is NOT 192.168.0.1 then it’s possible that you can still access the VM hub on 192.168.0.19Views0likes0CommentsRe: Virgin Hub Modem Mode Question
In modem mode you can only connect one device to a VM hub, this is usually a router, but could be a single device. You cannot connect a switch to the hub and use multi ports on the switch in modem mode. I have never tried it, but you cannot connect perhaps turn off WiFi on the VM hub. Why do you need WiFi turned off? Cannot you just rename the SSIDs to something like ‘WiFi-not-to-be-used’.56Views1like0Comments