ContributionsMost RecentMost LikesSolutionsRe: Are Virgin abandoning Landlines? It’s not only VM, ALL PSTN (Public Switched Telephone Network) landlines are being removed. Re: Hub 5x DHCP woes “running on static IP’s" Do you mean real static IPs, defined in the device or do you mean reserved IPs in the hub. The latter are not static, but are often referred incorrectly as static by many people. Have you tried giving ALL devices a static IP, I know this will not get rid of all the DHCP traffic, but might help. Re: Flashing red light on router The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system. Re: My neighbour recently got connected but I'm not eligible for some reason Please raise a separate post. By tagging onto a 2 year old post you are likely to be missed, particularly as this post is marked as "solved". Re: Moving router Yes, there will be a fee of £25. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post Re: Hub5x Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web service status page, but this is not recommended as it only covers issues that affect a very large number of customers. VM will not dispatch any technicians while an area fault exists. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system. Re: Are Virgin abandoning Landlines? The point I’m making is that to a VM user the system is not VoIP, it uses a standard POTS handset. A VM user cannot connect a VoIP handset to the RJ11/12 socket on their hub. A VM user does not care one iota if the backend system is true VoIP they cannot at present use a true VoIP handset and get all the facilities that VoIP offers. Therefore VM should not call it a VoIP system, same as it’s totally wrong for VM to call the DOCSIS a fibre system. Re: Are Virgin abandoning Landlines? VM system is NOT VOIP as far as the user is concerned, it’s just presenting to the user a normal POTS signal via their hub as opposed to a directly wired cable. As VM on their FTP users do not have an option to have a landline phone, I expect VM in the future to totally get out of the landline business. Also, if they were going to get into the VOIP business I would have expected this already for their FTP customers. Re: Need a different hub? My view is another hub is unlikely to make much difference. WiFi is very subjective. You say 14 WiFi devices, do you mean they are just on the network are are they all doing large downloads. VM have never and probably never will publish the number of simultaneous devices that can be active on their hubs. I have never run any of my VM hubs in router mode, always in modem mode with my own Wireless Access Points. The WAPs I use each support up to 500 concurrent devices. Re: New Virgin deal while old one is running. You cannot have two VM contracts with different people at the same address like you are suggesting. Also you must give a 30 day period to terminate, so unless you have done this your contract will not end before mid January.