Tudor
Very Insightful Person
Joined 15 years ago
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Re: Unable to reserve an IP address on Hub 5
I concede it’s unlikely to happen for VM home users, but deep down in the DHCP specs it say if the pool in exhausted and there are reserved addresses that are currently not used then they will be used for the new request. I saw this when I was working in a school after I retired. We had a Microsoft domain controller and backup that were both running DHCP servers, you can do sort of mirroring with Microsoft DHCP servers, as normally it’s exceedingly bad to run two DHCP servers. Thinking about it, if a user cut the pool down to a very small size, then it could happen on a VM connection. I use all static address in my setup with a DHCP pool size of 10, although my router does allow reserved IP addresses outside of the pool.19Views0likes1CommentRe: Unable to reserve an IP address on Hub 5
Reserved IP addresses are NOT static IP addresses. You can only set static IP addresses in a device. Reserved IP addresses as most people seem to believe as being static are not totally static and can in certain instances can be reused by the DHCP server.30Views0likes3CommentsRe: T3 timeouts & dropping connections
Stats are very good, only 1 upstream channel with some T3 errors, but some of the downstream channels power levels are too high. If you get obvious faults, not just some T3 errors and log messages then follow this. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web service status page, but this is not recommended as it only covers issues that affect a very large number of customers. VM will not dispatch any technicians while an area fault exists. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system nor a direct line to VM.9Views0likes0Comments