Roger_Gooner
Alessandro Volta
Joined 12 years ago
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Re: Broadband keeps going off at the same time
The flashing blue light means the hub is trying to re‑establish downstream/upstream lock. My strong suspicion, backed up by your neighbours having the same problem, is that there is rebalancing or upgrading of the CMTS and/or node. You have to wait until this work is completed but you should then get a better service.Re: 2gb speed, UHD upgrade ad Sky Atlantic
If you were to add TNT Sports (cost last time I looked was £25pm) you get five channels (four HD and one UHD). Sky Atlantic has never been made available on VM. It remains exclusive to Sky’s own services (Sky Q, Sky Stream) and NOW TV. However, some Sky Atlantic programming has been redistributed — either via Sky Showcase or on‑demand box sets (all carried by VM). So, I've now been able to record all broadcast episodes of series 1 of GoT. Sky Cinema UHD has always been on-demand only since its launch in 2016, which explains why it's also on-demand only on VM.Re: Are Virgin 360 Boxes Being Phased Out?
All boxes get replaced, I've had several since I became a cable subsciber in 1998. The 360 runs on VM's legacy networks which provide broadcast TV, but the latest fibre network carries only IPTV streams for the Stream box. The migration to the new network and Stream is a massive project and won't be completed until about 2040, so the 360 will be around until then, albeit in ever-declining numbers. I suspect that the migration will be done on an optical node basis, so confusing some people as to why they were chosen and not some others a few miles away.Re: Hub 5 Stats and Levels - potential issues?
You need a tech visit regardless of what's posted here. If you've removed the non-standard coax then there must be a splitter inside the omni box which should be replaced by a barrel connector. Any other splitters which are unused or have just one port in use need to be sorted out as well. Once the tech has dealt with your splitters and cleaned up your cabling by replacing your custom cables with official ones he can do his signal checks inside the house and, if necessary, at the cabinet.Re: 360 Box Availability
What you are seeing is not an error by VM. Niche/specialist channels (club TV, betting channels, regional sports) were originally set up as linear broadcast channels and continue to do this - but when it comes to streaming it's different. The clubs' apps provide far more content, such as full match replays, training sessions, press conferences and exclusive documentaries, so the clubs want to drive subscriptions to the apps. What I'm belatedly getting down to saying is that the linear TV channels, by showing highlights or selected repeats, are a showcase for what the apps provide. This is why VM has no rights to stream MUTV and LFC TV. However Stream has evolved significantly from its initial use in April 2022 as a secondary OTT-style aggregator box for light TV viewers to be the 360 mini replacement and, more importantly, as the primary/sole box for Pay TV. As such the MUTV and LFC TV channels should appear on the Stream's EPG in the coming years - but VM will have to offer significant marketing commitments like guaranteed prominence (amongst other things) when the next round of carriage negotiations are held.
