newapollo
Very Insightful Person
Joined 16 years ago
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Re: Netflix sound issues on Tivo
Please confirm which box you have (you've previously posted in the TV360 forum) <Here> The netflix app was removed from the original tivo boxes in 2024. The V6 box runs on tivo and looks the same as the TV360 box, however the V6 remote is peanut shaped and doesn't have a voice button.Re: Stream box suddenly started saying need more power
I added a Stream box to my package on 20th November and received the combined ethernet-power adaptor in the same box that contained the actual Stream box, remote control and batteries, HDMI cable, usb power cable, ethernet cable and set up guide. It can take a few days for a member of the forum team to reply to the post. If you don't want to wait then you should call 150 from a VM landline, or 0345 454 1111 from any other phone. You can also get in touch using one of the following contact methods: WhatsApp: 0780 3089 684, or Social Media by either messaging Facebook: https://www.facebook.com/virginmedia/ Or Instagram DM (@virginmedia)Re: Virgin 360 is appalling
roy247 Sky (like VM) aren't making it easy to find out how to purchase their recordable box however Sky Q is still available to buy - See the Sky Stream "When might I be better off with Sky Q?" FAQ's section on the https://www.sky.com/tv/sky-q page "Although Sky Stream allows you to watch the shows you love over WiFi, there may be times when Sky Q works better for you, including: - You don't have access to the internet - Your internet speeds falls below the suggested minimum speed - High bandwidth usage from other devices on your network - Your home setup limits the capabilities (e.g. thick concrete walls or interference) If you think Sky Q is the right option for you, then please call us on 03337595262, where we'll be happy to help you make the right choice." Existing Sky customers can also still upgrade to Sky Q via the Sky app.Re: Got a LG OLED55B56LA and unable to adjust volume/mute
As per headline im unable to adjust the volume/mute on the remote.. tried all 34 codes haha any help is appreciated Have you tried new batteries in the new remote? (it's amazing how often new remotes still need them replacing) Have you tried the advice on the following page? /pairing-the-remote/v6/advice Which list are you using for the codes? I can only see 30 LG codes for the V6 Downloads/VM_TiVo_Remote_Code_List2012_11.pdf Press and hold down clear and TV at the same time, until the light on the top of the remote flashes green twice. Then enter the four digit code for your TV’s make and model number from the list. The LED should then flash green twice. Then press Vol +/- and Mute to check that the remote is working. If not, repeat the steps above using a different code for your TV from the list. Once programmed the light on the top will flash green instead of red when using it for Standby, Volume and Mute control. The same applies if you use the '999' method, don't just accept the first one that appears to work. Searching for a TV remote control code using 0999 Press and hold down clear and TV at the same time until the light on the top of the remote flashes green twice. Then enter the code 0999 to access the TV code database – the LED will flash green twice. Press channel up until a code turns off the TV – the LED will flash green each time a code is sent. Once the TV turns off, release channel up and press standby on the remote to turn the TV back on. Press vol +/- and mute to check that the remote is working with your TV. If they don’t, continue to search using channel up until the next code turns off the TV, and repeat steps 4 and 5. When the Volume and Mute keys work, press OK to store the code. The LED will then flash green twice. (If you reach the end of the code database, the light on top of the remote will give an extended red flash and exit programming mode)Re: Changing O2 tariff
Hi cass At one time if your O2 sim was out of contract you could keep your Volt benefits by purchasing another O2 sim from uswitch With uswitch.com you used to get the option to login to your O2 account, then if you selected that you didn't want a new SIM card sending out it would let you keep your current O2 number and start a new 12 or 24 month contract at that new price which nulled out the price you were paying O2. (I've done it myself previously) However there have been changes and the small print on the uswitch website <Here>now states. "it’s worth noting that most networks no longer allow you to upgrade your existing plan through third-party retailers. O2 was the last network to make this change, meaning you can’t use its website to upgrade an existing plan to a SIM only deal. As an existing O2 customer, you can still take out an additional SIM only plan — it just won’t replace your current contract. If you’ve found a deal through a third party like Uswitch or another comparison site, check with your network first to confirm whether it’ll be treated as an upgrade or set up as a new plan." I'm out of contract with O2, and was tempted to cancel my current O2 sim, but I don't want to run the risk of halving my VM broadband speed down to M500. If you want to take the chance and succedd then let me (and others know) by updating this thread.Re: 360 Box Availability
Virgin are now claiming they cant get any 360 boxes. I am going into a Virgin store on monday to try and sort it for him. There aren't any VM stores in the UK. They were all closed around the outset of covid and haven't reopened. There are however VM stores in Ireland (separate company) https://www.virginmedia.ie/contact/store-locator/ MUTV is available on the Stream box in Ireland <here> so I would have thought that it can also be added to the Stream box here in the UK where it's listed as a premium addon on the Stream(Flex) TV guide https://www.virginmedia.com/the-edit/tv/flex-channel-guide.Re: Stream Box Issue
Hi again ianthejock I'm afraid it can take forum staff two to three days to pick up a thread here. The quickest way to receive any help on this would be to call 150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) You can also get in touch using one of the following contact methods: WhatsApp: 0780 3089 684 Or by either messaging Facebook: https://www.facebook.com/virginmedia/ Or Instagram DM (@virginmedia) Or try the online messenger service on the https://www.virginmedia.com/help/leaving page which is available during normal office hours. You will need to allow browser popups to use that serviceRe: 360 Box Not Functioning
You might be able to recover from the reboot loop, but it looks like you neeed the box replacing. Try turning off the 360 by the switch on the back of the box; then on the front of the 360 box hold down both the standby/power button and the - (minus) button at the same time. Then turn on the 360 again whilst keeping hold of those buttons for a further 30 seconds. If the standby/power button and the - button workaround doesn't solve it then try using the standby/power button and the + (plus) button at the same time instead. You could also try the three fingered salute, which is switch off on the back of the box; then on the front hold down the plus, minus and standby/power buttons at the same time, and switch on again whilst keeping all three buttons pressed down. When it restarts you might see a message it can't acquire the channels. If so press OK and let it restart again.
