newapolloVery Insightful PersonJoined 15 years ago22793 Posts2382 LikesLikes received2765 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsRe: Main 360 box not connecting to 2nd 360 box stjamespark You can fine tune the recordings between boxes by clicking on the red Record button, then on the next screen click Advanced Options, then on the next screen click on Choose TV Box, then select the box you want the recording to be made on, then click on Record. That program will then be recorded on that box going forward, even if the default recording box is one of the others. When setting up a new series link go to Advanced and select which box you want the recording to be made on. It will then be recorded on that box going forward. If though you've already got a series link set up for a particular program and want to change it so it will record on the other box then you need to cancel that series link, and then set it up to record again, using the advanced options when you press record. Re: TS2/3/1/2/ERR_400/302/400 yet again Hi Richard, Please see community.virginmedia.com/blog/Digital-life/community-update-upcoming-downtime/ The forum contract with Khorus ended 31st January. With that in mind I wouldn't expect the forum staff to be posting replies to existing threads from the close of business on the 31st. The boards are also no longer accepting new threads so I would err on the side of caution and suggest that you make use of the other contact methods. 📞 Call: 150 (a free call from a VM landline) or 0345 454 1111 from any other phone. 💬 WhatsApp: 07803 089684 Or contact VM on Social Media by messaging either X (Twitter) : https://twitter.com/virginmedia 📘 Facebook: https://www.facebook.com/virginmedia/ 📸 Instagram: VirginMedia Or try the online chat messenger available Monday-Saturday 8am-8pm via My VM 👉 https://www.virginmedia.com/myvmo2 (You might need to click on the upgrade section to to access the messenger and you do need to have pop ups enabled) Re: TS2/3/1/2/ERR_400/302/400 yet again Tudor Dicky151's christian name is Richard Re: Ordering WiFi Pods Jhonatan16 See Community Update: Upcoming Downtime | Virgin Media Community - 5692886 I would err on the side of caution and suggest that you make use of the other contact methods. 📞 Call: 150 (a free call from a VM landline) or 0345 454 1111 from any other phone. 💬 WhatsApp: 07803 089684 Or contact VM on Social Media by either messaging 📘 Facebook: https://www.facebook.com/virginmedia/ 📸 Instagram: VirginMedia There is also the online chat messenger available Monday-Saturday 8am-8pm via My VM 👉 https://www.virginmedia.com/myvmo2 (You might need to click on the upgrade section to access the messenger and you do need to have pop ups enabled) Re: Superhub 3 Red Light Modem Mode Have you followed the set up guidelines for your new router as explained by Tudor ? HUB in MODEM Mode | Virgin Media Community - 5649088 Re: Manhole cover in grass in front of property for dropped curb Hi kelsall77 Please see Community Update: Upcoming Downtime | Virgin Media Community - 5692886 The forum contract with Khorus ends today (31st January). With that in mind I wouldn't expect the forum to be accepting new posts, or posting replies to existing threads from the close of business on the 31st. I would err on the side of caution and suggest that you make use of the other contact methods. 📞 Call: 150 (a free call from a VM landline) or 0345 454 1111 from any other phone. 💬 WhatsApp: 07803 089684 Or contact VM on Social Media by either messaging 📘 Facebook: https://www.facebook.com/virginmedia/ 📸 Instagram: VirginMedia There is also the online chat messenger available Monday-Saturday 8am-8pm via My VM 👉 virg.in/myVM (You might need to click on the upgrade section to access the messenger and you do need to have pop ups enabled) Re: Cables hanging off my house Normally you could wait a day or two for a member of the Forum Team to pick this up for you and arrange a tech visit, however the forums are entering a period of downtime as they are switching to a new platform Community Update: Upcoming Downtime | Virgin Media Community - 5692886 You can get in touch using one of the following contact methods: WhatsApp: 0780 3089 684 Or on Social Media by either messaging Facebook: https://www.facebook.com/virginmedia/ Or Instagram DM (@virginmedia) Or call 150 (free) from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) Re: Rustdesk server unavailable No problems here on Teesside Re: Can't link virgin media O2 ID Hi Ed, You should be able to make a card payment online without signing into your account. https://www.virginmedia.com/help/billing-and-payment/make-a-payment The page asks for your postcode and surname, and then opens another page to take your card details Re: Netflix app terrible on both TV and 360 Box - even after upgrade from 250 to 350 speeds? Do you get 95 Mbps to your TV, or 95 Mbps to your VM set top box? Either way 95 Mbps is more than enough for streaming. Have you tried a different ethernet cable or different ethernet port with your BT Whole Home Wi Fi extender? For examples of expected/necessary streaming speeds see https://www.uswitch.com/broadband/guides/broadband-for-streaming/ If you live in a larger household, say a family of four, in which streaming on multiple devices is the norm, then you’re going to need enough bandwidth for each of you. For example, if your two kids are both streaming YouTube videos in HD while you’re watching Netflix, you’re already using around 10-15Mbps of your available internet speed. It’s important to take into consideration how many devices will be streaming at once, as well as what else you’ll be using your broadband for at the same time. This includes things like video calls or online gaming, both of which are extremely bandwidth-intensive. The recommended internet speed for BBC iPlayer is 1.5Mbps to 5Mbps. BBC iPlayer doesn’t have an extensive catalogue of 4K content. At the time of writing, its official list included just 27 titles – although Blue Planet in Ultra-HD (or 4K) is well worth upgrading your broadband for. If you don’t tend to stream in UHD or 4K, your internet speed just needs to sit comfortably above 5Mbps. The recommended internet speed for TNT Sports is between 3.5Mbps and 30Mbps. TNT Sports streams via your YouView box but uses your internet connection instead of your aerial. When streaming TNT Sports in standard definition, BT recommends a connection speed of at least 3.5Mbps and around 6Mbps for HDR content. If you want a TNT Sports Ultra HD channel, you’ll need at least 25Mbps. And if you’re streaming 4K HDR, it’s best to up that to 30Mbps. The last thing you want is lag or buffering when watching the big game.