japitts
Very Insightful Person
Joined 16 years ago
User Profile
User Widgets
Contributions
Re:
Your post has been moved to a new thread. You've mentioned having TiVo & V6, is that part of a multiroom setup? Faulty TiVo's are replaced with V6 as a matter of course, but I'm not clear where a TV360 migration comes into this. Multioom TiVo's are hardware-swapped either for a TV360-mini or a Stream, losing their HDD in the process. V6 are software-swapped by a reformat and reinstall.1View0likes0CommentsRe:
Your post has been moved to a new thread. VM's default TV service for new customers has been the non-recording Stream platform for a couple of months now. If your parents are in a full-fibre (sometimes known as XGS-PON or NexFibre) network area, then Stream is the only option as this network doesn't support broadcast TV. If your parents are in a traditional HFC-network area, then a TV360 recording box should be available, but only if they specifically request it via telesales and pay the £50 install fee.24Views0likes1CommentRe: Bills do not match agreed contract
you'll need to start a thread of your own if you want someone from VM to help you. I jumped on someone elses thread like you have and got no response from VM Whilst true, adding to another person's thread and also starting a new one just means there's duplicate posts. All have now been merged into the same place. This query is account-specific, the staff team should be along in due course.15Views0likes2CommentsRe: BBC iPlayer ending - TiVo box, v360
Mentioning that you have a multiroom V6 setup alters the advice. In TiVo/V6 land, all boxes are self-sufficient with their own HDD and full multiroom streaming available. Horizon/TV360 is based around one central recording pool with additional boxes all slaving off the master, and not having storage of their own. Thus... if you opt to migrate your TiVo to TV360, then what you'll likely end up with is... your existing V6 is reformatted and software-converted to TV360-master. The TiVo is swapped for a TV360-mini without HDD, and become a fully slave box... or maybe even a non-recording Stream, I'm not sure on the current permutations. A straight swapout from legacy TiVo to current V6, while keeping everything else as-is, would be a lot simpler in this case.45Views1like0CommentsRe: BBC iPlayer ending - TiVo box, v360
Good point, I'd missed that point in the second post. I'd bet the TiVo will actually be swapped for a TV360-mini and (in doing so) lose the hard drive. If there's already a V6 onsite, that can be converted to TV360-master and thus the second box doesn't need a hard drive.... in Horizon-land.40Views1like0CommentsRe: BBC iPlayer ending - TiVo box, v360
newapollo has touched on a few bits, but as a headline view... iPlayer is indeed being removed from the legacy TiVo-box (and not a moment too soon, many would say), but TiVo refers as much to the software as the box itself. VM are encouraging migrations to the newer Horizon software, which runs on the same hardware as the newer V6 box. In other words.. V6 runs TiVo-software, TV360 runs Horizon-firmware... but using the same physical hardware. TiVo is very recording-centric with streaming added on. TV360 is very online-oriented with recording added on. To migrate to TV360 should be simple, as VM are keen on it. If you did decide to prefer a V6, it may be slightly harder work. The streaming "channels" that newapollo has mentioned, are mostly available on the V6 as well as TV360. There may be some that aren't, but the sample handful I've checked, are. The Sky Sports+ HD multiscreen is also available on both boxes equally. The difference is in the software and the menu interface, not the channel availability.41Views1like0CommentsRe: 360 disconnecting from WiFi
It's usually better to start a new thread explaining your issue, than add to someone else's - that's now been done for you. Can you explain how your TV360 is disconnecting from WiFi, what the symptoms are? And what makes you say there are "no issues with wifi signal"? How long has this been happening?23Views0likes0CommentsRe: My new installed V6 telling me not enough space for recording 😞
Just to clarify... you say that "My shows" lists 99% free, and system info shows 112 hours HD remaining? That seems about in-line with ~1% used, unless I'm misunderstood your post. The TV preview mini-window can be toggled via Home > Help & Settings > Settings > Display Settings & Subtitles > Video Window34Views0likes0Comments