japitts
Very Insightful Person
Joined 16 years ago
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Re: 360 is a downgrade
Conversions are voluntary, but they are irreversible. Unfortunately for you, the conversion to TV360 involves a reformat of your box to remove the TiVo-software and install Horizon/360 in its place. Your account has also been removed from VM's TiVo-platform. What are the features that don't work? If you can explain the issues you have with them, then other TV360 users may be able to help.Re: What am I doing with these remotes?
Your V6 should receive an "upgrade now" app a few days after receiving your remotes, you'll have a short time to instigate the conversion yourself before it's done automatically. All your existing series links and recordings are deleted as part of the process, so make a note of any programmes you've not watched. Anything that's not available via other means, such as OnDemand or streaming - you should watch those ASAP. On-screen prompts should guide you most of the way through, once you've selected the install app.Re: V6 to 360 upgrade
Fundamentally TiVo & Horizon are totally incompatible software platforms, thus transferring recordings is not going to happen. Secondly, VM's TV recording boxes are designed for short-term timeshift viewing and not long-term archiving.. so there has never been any mechanism for exporting or "backing-up" recordings (if you discount the old SD-only Scart connection on the legacy TiVo). VM's response to losing recordings when migrating firmware, has always been to seek the programmes via OnDemand & streaming platforms. One of the main functional gains of TV360 is the Disney+ & Paramount+ apps, which will never be on V6. If those matter to you, it's a no-brainer. Beyond that, there's been countless debates on this board and probably a few more yet to come.Re: Upgrade to VM360
I got an email today telling me that I must upgrade my TiVo Box to a VirginMedia 360 Stream Box First off, which box(es) do you currently have? Is it a TiVo or a V6? Both run TiVo-software, but are very different beasts with connectivity & capability. Check the pictures on https://www.virginmedia.com/care/tv-fault/which-tv-boxif you're not sure. If a TiVo - the newer hardware is undoubtedly more capable, and a lot quicker in general operation, but be aware the Horizon-software that drives TV360 is substantially different. TiVo has lost most, if not all, of the mainstream apps, and I doubt is that great at any that are left. If a V6 - this is a software change. Uninstall recording-centric TiVo, install online-centric Horizon in its place. Come at TV from a totally different angle. To be fair, the 360 box does qualify as a DVR in that you can record onto it. Stream is a different proposition entirely. Both TV360 & Stream both run Horizon firmware, but the 360 has recording capabilities, the Stream box doesn't. There has been marketing material circulating the past couple of months which implies that a conversion is compulsory. It's not.Re: V6 to 360 upgrade
It's not a change of hardware, but... V6 run TiVo-software, TV360 runs Horizon-software. The two are completely & fundamentally different, and the conversion involves a reformat of your box. Everything is lost - series links, recordings, the lot. Imagine converting your Windows laptop to the Linux operating system, for a comparison. By means of a headline view... TiVo-software is very recording-centric, with streaming add-on. TV360 is very online-centric with recording retrofitted. There are many functional differences between the two platforms, but approach from a viewpoint of recording versus online, and you won't go far wrong.Re: Renewed Contract - Netflix now with Ads
If you have a screenshot or other documentation to quote that you will receive the same package, that may help you. But VM's usual position in these cases, is that if the pre-contract documentation - i.e. the PDF detailing your bundle - states "Netflix with ads", then that's what stands. I think you'll struggle to find another major provider who includes Netflix-standard in their bundles, although there have been threads where users in this scenario have achieved outcomes that they seem happy with.Re: What cabling to add during a refurbishment to use virgin internet and television
Cabling upto & including the individual terminal boxes (be it modems or TV boxes) all forms part of VM's network, and they use specialist triple-screened cabling to prevent interference causing noise issues - either for you or neighbours on the same network segment. Whilst there have been some particularly bad examples of external installs where third party contractors are involved, indoor installs are usually pretty good.
