japitts
Very Insightful Person
Joined 16 years ago
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Re: The Iris Affair episode 7 problem.
Looks like E1-6 are available in HD & UHD, your subscription will include HD thus the programme is available,. E7'd HD variant is missing, thus your V6 is behaving as designed and offering UHD - which your package doesn't include. The error is that the HD variant is late in landing. I'll tag ModTeam to check whether this has been raised as a fault. It should be re-uploaded in due course.14Views1like0CommentsRe: Beyond frustrated now
What happens when you try playing recordings? And what happens when you try pausing or rewinding live TV? There's likely to be some problems with trying to fast-forward live TV, because it's not been broadcast yet! This does potentially sound like your TiVo has hard-drive problems, but confirmation of symptoms would help the staff when they come to respond to this thread. HDD issues should result in your TiVo being replaced via tech-visit with a V6, assuming you have VM home broadband.23Views0likes0CommentsRe: unresolved complaint affecting credit score
Your credit file should show some details of the default, perhaps an old account number or suchlike? You need to collate details of why you believe the default to be invalid or incorrect, and email those to mailto:creditfileamendments@virginmedia.co.uk Some of the more common causes on this forum, are old accounts not being closed down and balances remaining outstanding - perhaps with some end-of-contract dispute thrown in for good measure.14Views0likes0CommentsRe: What is the proper way of installing VM services in my house
But I have been told this TV cable is not used anymore and the TV signal is now taken from the broadband modem itself Traditional HFC-builds support TiVo, V6 & TV360 boxes - where broadcast TV signals use a co-ax feed and tune to the D-TV section of spectrum. Stream boxes, which don't record, use an IP-internet feed. The latter is the only option in the newer XGS-PON network areas.43Views0likes0CommentsRe: Random Add-ons on bill
Pretty much spot-on. BT/TNT Sports was always inclusive within the legacy XL, Full-House & Maxit packages. I forget the exact date, but the TNT suite of channels became non-inclusive and chargeable, probably around late 2022. At the time, Maxit was withdrawn from sale and replaced with Mega-TV - identical save for TNT being removed. Customers already on Maxit were all checked for usage of TNT Sports, and if they fell below a certain criteria - were communicated to advise of removal, with an option to call in. Those who met the criteria automatically had the premium-channels kept in-place with discounting to zero-rate the cost. The kids channels history is very similar - I vaguely recall these were removed either when XL became Full-House, or Full-House became Maxit.11Views0likes0CommentsRe: Pixelation on Portrait Artist of the Year on Sky Arts
As stated our experience is that is is only occurring on this recording....This has only started within the last 2-3 weeks I recorded the 2am showing of Portrait Artist this week on my V6. The recording was perfect, with no pixellation evident.39Views0likes0Comments