Virgin Media Community

Phone Switch Over

My grandma as far as she is aware doesn't pay for broadband. When the digital land-line switch over happened for whatever reason, a router was installed that the phone is plugged into.I have connected her smart tv to the router and there is an Intern...

Wrong / Invalid cancellation charge causing issues in credit report

Hello,I entered into a Virgin Media+O2 contract on the 23rd of November after a visit from a VM Sales agent to the house. The sales agent however did not create my contract with the correct package details. As a resolution, VM customer services cance...

mobile phone still through virgin, sim is 02

Hi, I am trying to find out if I can swap my handset which is through virgin media, keep getting sent to 02 who say it's not with them! Please can anyone help

child safe not working at all

child safe isnt working all of a sudden, i have tried turning it off and on so many times and still no luck, please help! extremely urgent!

STILL RECEIVING PAPER BILLS

Months and months later, and after a horrible type phone call from India ( customer services) I AM STILL RECEIVINGPAPER BILLS> THE LATEST ARRIVED ON MY MAT TODAY!!! Are you sure I'm not paying £21 a year for this mis-service?Will this NEVER stop...

Continued Email Difficulties - receiving emails

Morning, So I'd just like to post the following update,wherby my emails are STILL not arriving correctly.This is the fourth day now of at best,a VERY intermittent service. Am still witing for several important emails to arrive,which haven't turned up...

2 broadband accounts at 2 different addresses

Hey, I'm going to be splitting my time between 2 properties and wondered if there was an easy way to run 2 accounts side by side. TIA

Emails not sending since since Sunday 21st April

Hi there,Since yesterday I have not been able to send emails via Outlook 2007 on my windows 7 laptop. The webmail and mobile/apps are working fine. The error says Sending' reported error (0x800CCC1A) : 'Your server does not support the connection enc...

HDR issue

Hello, Was this resolved as I have the same issue. some programmes I have to turn off HDR+ and not others, I've as set top box for a while and sure it hasn't always been this way Thanks Mark