Forum Discussion

savo67's avatar
savo67
Joining in
11 months ago

HDR issue

Hello,

Was this resolved as I have the same issue. some programmes I have to turn off HDR+ and not others, I've as set top box for a while and sure it hasn't always been this way

Thanks

Mark

  • Robert_P's avatar
    Robert_P
    Forum Team
    11 months ago

    Hi savo67

     

    Thanks for posting on the forums in regards to your issue, we appreciate you taking the time to get in touch via the forums.

     

    In regards to HDR, can you elaborate on what issue it is you're experiencing? We aren't able to see what this is in reference to.

     

    Rob

  • phammond2's avatar
    phammond2
    On our wavelength
    10 months ago

    not resolved and seems to affect certain programmes rather than channels?

    • John_GS's avatar
      John_GS
      Forum Team
      10 months ago

      Hi phammond2 

      Thanks for posting and welcome back to the community. Sorry to hear of any TV issues. Can you expand on this as we'd like to help. No issues are showing when we do a system check, though one thing to note is your broadband hub has been online for 200+ days, please do when you get 5 minutes, unplug it, leave for 5 minutes and plug it back in :).

       

      Best wishes.

      • phammond2's avatar
        phammond2
        On our wavelength
        10 months ago

        Hi John

        Some channel like Channel 4 and BBC2 have great picture quality with bright colours while other channels like ITV3 and ITV4 and 5 USA look dark or colours faded. I was told it may be due to HDR content?