Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I want to login to my email account, but it won't accept my email password, not any other I try. So I click on 'forgot password, then when I change it , nothing is valid. It says use between 8 and 64 characters, and I've tried 8, then 10, the 12 but ...
My mum's blueyonder email account has been hacked, causing lots of distress and phone calls to banks and three days of absolute hell trying to get them off access to all her accounts and on phone calls to virgin media who tell me there's nothing they...
I can't access my blueyonder email account, although it appears that emails are still being received on this account.If I try to log in to this account, I'm told to change the password, which I can't do, because to do that I would need to access my b...
Hi, my primary email address of username@blueyonder.co.uk was hacked not long after I received an extortion email a week ago telling me to pay up to avoid compromising photos of me being distributed to my accounts. Worryingly, the email included the ...
My ntlworld email account was hacked. In order to change my password I had to change login to gmail address. Then I set a password as instructed and can get into my webmail account without any problems but am not receiving any emails at all.I just ...
Is anyone else having trouble this evening? Our emails are failing to send. Have rebooted router and broadband working fine
I keep getting threatening ghost emails which go in to spam, it has my email address but I don't send them, I keep sending them to the government and virgin anti phishing email but I still get them.
Hi all,midday Saturday , my long used ntlworld email account . After chasing around in circles , I managed to get to the reset PW screen , where I cannott seem to generate a valid password ! Even the random crap generated by firefox's password mangl...
I can’t login to my Virgin Media and consequently the webmail. We originally had 4 aliases for the account but my email address has always been used for the primary email address so was used to login though the account is in my husband’s name. I do...
Hi, could someone remove me from all marketing calls, i am constantly getting calls from virgin media i have answered & advised i do not want to make any changes (i already have a package costing just under £140 per month) but the calls continue.
