ContributionsMost RecentMost LikesSolutionsRe: Faulty modem & IP problem. Try relying on it for a few months and see how you get on. Re: Faulty modem & IP problem. Then you need a reliable DDNS. I have used one for many years through different ISPs. My CCTV has never lost a remote connection. Re: My bill You can't cancel now without paying a huge penalty. Did they send you a new written contract showing the new prices? Re: My bill Unfortunately you can't trust what they say on the phone because their job is to get as much money from you as possible. What does the new written contract say? Are you within 14 days of receiving that? Re: Faulty modem & IP problem. Whoever sold you a static IP was having a laugh. Re: Two active virgin.net addresses on one account Have you really got 20 years of emails on those accounts, with no backups at home? If so you are taking one heck of a risk, particularly with the current problems and uncertainly hanging over VM emails. Re: 360 upgrade and apps From this and other posts, it seems that VM are now telling customers that they 'need' the 'upgrade', rather than just offering it. So customers are innocently accepting that they have no choice but to change, and are stuck with the 360 whether they like it or not. This really is shabby treatment by VM. Re: So frustrated with VM You're not the first person to be cheated like this, by any means. Don't accept it. Re: Seriously no modem mode for the 5x Here's a thread from three years ago, asking the same question. Do you really think the answer will change now? https://community.virginmedia.com/discussions/Wireless/hub5x-modem-mode/5350404 Re: Facing issues with delayed Wi-Fi connection Do you mean startup of the Hub? Leave it on.