jpeg1Alessandro VoltaJoined 14 years ago12610 Posts1163 LikesLikes received540 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsRe: A Tale of Incompetence, Gaslighting, and Lies Great to hear that the technician has sorted the technical problem. Let us know how the admin problem goes with the compensation. Re: WiFi Manager or Blocker app for Android? No. Re: Manhole cover in grass in front of property for dropped curb In any case the forum team have no authority to do anything in a case like this other than pass a message that may never get a response Re: My Neighbour can get virgin media but I Cannot. There could be any number of reasons why they can't connect you. You could try ringing VM Sales on 0800 183 1234. Re: uSwitch deals better than website deals VM will never help you to pay them less money. At this stage you are free to cancel the current contract, and sign up with the uswitch deal. Re: blocking adult content. You can't trust the VM setting to do this. To protect your children you need two things: Set the DNS on their devices as described in the other threads, and Hope that your children don't use the simple trick to bypass all protection, which they may already know or will soon be told by friends. Re: Gaming issues To monitor intermittent problems you need to set up a free BQM monitor and post a live link here. BQM https://www.thinkbroadband.com/broadband/monitoring/quality Re: Blocked website parental controls Come off it! They have bought a service from VM and should not have to invest in additional learning or technology. We all know that the VM offering doesn't work and/or is easily bypassed, but VM should still provide what they offer. Ubiquiti Ubiquiti equipment has a good reputation and is popular with some users here. This link may be of interest. https://www.youtube.com/watch?v=8KyMY9i__Ks Re: Virgin Media Start Opening FTTP Upgrade Areas to Existing UK Customers We know thst VM uses the word "upgrade" rather loosely, but it does sound from the statement that someone wanting to change from HFC will be out of luck unless they want to pay for a faster connection. A spokesperson for Virgin Media has now confirmed to ISPreview that they have “begun offering existing customers in some areas the opportunity to upgrade their services to symmetrical and gigabit packages delivered on the XGS-PON network“.