ContributionsMost RecentMost LikesSolutionsRe: Junction cabinet in my hedge The Land Registry do not record precise boundaries. Re: Add Eversolo to list of amplifiers to pair remote with If manual pairing doesn't work, the amp may use a technology or signal format that the 360 control can't copy. Does it use IR, Bluetooth, 940MHz? Re: Moving my router Hi Sabrina. Is this £100 a policy change from the old £25 non fault fallout? Re: Wifi Were they both working OK before? What happened then? Are other devices working? What message do you get when you enter the password on the phone? Re: Just joined Virgin Media but 3 days in and problems. That means you are getting the correct speed from VM into your Hub. So the drop to 8.47 is between the Hub and your device. Re: I can't update my Brodband settings It's a common problem with the app. If you want to adjust the broadband settings, connect to the Hub with a browser on 192.168.0.1, preferably with an ethernet cable. Use the Hub password, not the WiFi one. Re: Not happy with my TiVo Box and poor service standards The Tivo is very old and if it's failing you can ask for it to be replaced with a V6. Or is it a V6, a TV360, or a stream box? As for not resolving issues, well that's just part of being a VM customer. Re: How long before I can apply for bill credit after switching to virgin? If you do receive £200 credit from VM please let us know, because you will probably be the first ever to receive it. Do you have the promise in writing? Re: Wi-Fi Settings VM routers work on both 2.4 and 5Ghz. You should enable 2.5GHz to correct the doorbell. Some users have found in necessary to disable the 5GHz temporarily to make it easier to connect the device, and then re enable it afterwards. Re: Move connection and equipment If you wait here for a VM person they will send you one. The cables in B&Q are not meant for VM broadband and can cause problems.