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Alessandro Volta
Joined 15 years ago
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Re: New contract I didn't agree to 🤔
Even if they offer you a running credit that brings your monthly rate down to the original agreed price, this is not a good deal for you for two reasons. The full price will go up each year with the April rises, but the credit amount won't. So you'll be out of pocket by several pounds the first year and several more the second. At the end of the contract they will base any renewal offers on the full price, because the rolling credit was only for the finished contract.7Views0likes0CommentsRe: Nightmare with renegotiated contract
You have 14 days to cancel the new contract without penalty, from the day it started. It sounds like you are being given the runaround until your time has run out. The best thing you can do now is to send a concellation letter by recorded delivery to CANCELLATION: Virgin Media, Sunderland, SR43 4AA Include the contract number and all your contact information. You can argue about the return equipment later, once the contract is sorted.10Views0likes0CommentsRe: Transferring BT number to existing Virgin VOIP landline
I urge you most strongly to follow @Adduxi's advice. Do not risk transferring your landline number to VM. Others have done this, some successfully and some with the loss of their number. If it's not done correctly first time with the cooperation of both parties, it will be lost permanently. As others have found to their distress and reported on here, the number will not stay safely somewhere to be retrieved later. It will be gone.21Views0likes0Comments