Wendye1960-1
On our wavelength
Joined 2 years ago
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Re: Can’t login on My Virgin Media or webmail using my email address
I’m sorry but your reply is about as much use as a chocolate teapot. I don’t want to access his email I can already do that. Let me get a few facts straight here. I administer the account as my husband has no idea how to do things like that and no real interest in learning. This is why it was originally set up on my email address as the primary. The link you have provided is of no use to me whatsoever as I don’t have the same problem it’s not showing my email address at all only my husband’s and the original setup email address that was changed to my email address but that was the original primary. In the scenario you have sent it shows 2 editable lines where as I only have 1 editable line. However, I have tried adding my email on the webmail platform this time using the password I generated for the Mail app and outlook and it worked so I will use it like that and close this. I mainly use the webmail platform to try and get rid of any old emails I haven’t deleted. I’m afraid I’m not good at deleting them straight away so I have several thousand old emails to get rid of 😳. Just as a final note your response might have been more helpful if you had actually made an attempt to answer the question I was asking instead of fixating on the account being in my husband’s name. I was asking about mine not his so that wasn’t relevant. As it turns out I have solved the problem on my own. Whilst I understand that because of data protection you can’t talk about his but you didn't read the question properly and if there was an ‘unhelpful response’ button I would be pressing it.Can’t login on My Virgin Media or webmail using my email address
I can’t login to my Virgin Media and consequently the webmail. We originally had 4 aliases for the account but my email address has always been used for the primary email address so was used to login though the account is in my husband’s name. I don’t know if this is a coincidence but a couple of weeks ago I was trying to set up my Outlook on my laptop and had to generate the new password (which I did make a note of). As I result I had to change it on my iPhone too using the generated password. Once done the Mail app works ok but Outlook on my laptop doesn’t have an inbox. At the time the rest worked ok but I haven’t tried to login since. I came to login tonight and the login has changed to my husband’s email address which was originally the secondary email address and mine has vanished though my emails are still coming through to my iPhone. Can anyone help I have no idea what has happened here.I received an email to order a hub 4 but no order confirmation received
Last month we received an email inviting us to order the hub 4 as we still have hub 3. I did this through the online form the link in the email took us to and selected the delivery date of the 3rd or 4th of July but haven’t heard anything since the form showed order received and stated that we would receive a confirmation email but as yet we haven’t received anything. However, this was at the time when the emails were down. I can’t see any orders on our account at all. Do I just assume that this hasn’t gone through and try again or do I have to leave it as the online info says something about “if yodel can’t make the delivery it will be delivered within 30 days as near to the delivery date as possible” which quite honestly in my opinion makes a mockery of offering a delivery date in the first place. They might as well say Yodel will deliver as and when they feel like it in the next 2 months. Needless to say I am now confused as to whether this order was ever received and if it was when will it be delivered I have no way of checking and don’t know who to contact as I don’t know what department would deal with it. All I have is this: Does anyone have any idea?Re: Latest update for TV 360 (update 5.02)
I’ve only just moved to 360 from V6 worse thing I ever did. Whilst I like some of the features I wasn’t advised that it’s little more than a streaming service that uses the hard drive for recording. Also I’m a night owl and it was completely unwatchable just before I went to bed everything froze up and scrambled. However, I can say with absolute certainty that the pixelation isn’t caused by that as my V6 box was doing it before I changed over. I’m seriously considering switching back or even dropping the tv service I was just told it was a software update and only changed the package to get the price down again as the contract was up. I was also told all my recordings would still be there - they weren’t. Seriously unhappy about that. We’ve been a customer for 30 years and the way the prices go up after your contract end is ridiculous.
