Can’t login on My Virgin Media or webmail using my email address
I can’t login to my Virgin Media and consequently the webmail. We originally had 4 aliases for the account but my email address has always been used for the primary email address so was used to login though the account is in my husband’s name. I don’t know if this is a coincidence but a couple of weeks ago I was trying to set up my Outlook on my laptop and had to generate the new password (which I did make a note of). As I result I had to change it on my iPhone too using the generated password. Once done the Mail app works ok but Outlook on my laptop doesn’t have an inbox. At the time the rest worked ok but I haven’t tried to login since. I came to login tonight and the login has changed to my husband’s email address which was originally the secondary email address and mine has vanished though my emails are still coming through to my iPhone.
Can anyone help I have no idea what has happened here.