on 01-05-2024 22:56
I want to login to my email account, but it won't accept my email password, not any other I try. So I click on 'forgot password, then when I change it , nothing is valid. It says use between 8 and 64 characters, and I've tried 8, then 10, the 12 but still not valid.
help please
on 03-05-2024 11:56
Hi there @avalon60
Thank you so much for your post and welcome to the community forums, it's great to have you back here.
I am so sorry that you have faced this issue with your password, I'd be more than happy to take a look into this with you via a private message and see if we can reset this on our side.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.