Forum Discussion

Darkboy24's avatar
Darkboy24
On our wavelength
8 months ago
Solved

Router Admin Login

Hi,

I hope this hasn't been solved in a previous post, here goes!! so only a few days ago my new router arrived the Arris Hub 4 which was a replacement and an upgrade from the old Hub 3, but right from the word go I knew it would be a pain because it had written all over the box "Plug me in an active within 5 days" (or you'll lose service). Like everyone else dealing with daily stuff, you forget...

So, of course, I lost my internet and had to ring VM, but I can't fault the assistance I received, at first, I had to wait for them to send some signal to the new router, and I was back online, omg what a disappointment with this new Hub 4 each time the "WiFi dropping out constantly" and freezing the movie I am watching, I also notice when setting networking on my Amazan firestick I am not able to select 2g or 5g any longer messages saying (out of range) but watching a youtube tutorial on the VM new Hub 4 it says you can log into the Router via the admin panel, there you can adjust the Hub light settings which is awful and lights up my room, plus you can adjust the (WiFi) settings, this would really help I believe.

I have typed http://192.168.0.1 into my browser and just (192.168.01) but I got access denied blocked, so how do I get into the admin panel? to adjust my Hub settings?

Cheers guys!! 😁

 

  • I have managed to log into the Hub 4 admin panel, using my cellphone, I guess there is a conflict issue with both browsers I tried, thanks for all your responses to my topic..

  • Client62's avatar
    Client62
    Alessandro Volta

    http://192.168.0.1 is the correct link & it works for our VM Hub.

    Your web browser must be configured to permit access to the non encrypted HTTP admin menu of the VM Hub.

    If this is not resolved, post a screen shot of the error message and that will help to understand what is responding to you ( the web browser or the VM Hub ).

      • Darkboy24's avatar
        Darkboy24
        On our wavelength

        Yes I did this Cardiffman282........... 🤔

    • Darkboy24's avatar
      Darkboy24
      On our wavelength

      Thank Client62 i will give it another bash, and I'll screenshot and update my post, appreciate your reply...

    • Darkboy24's avatar
      Darkboy24
      On our wavelength

      Client62 wrote:

      http://192.168.0.1 is the correct link & it works for our VM Hub.

      Your web browser must be configured to permit access to the non encrypted HTTP admin menu of the VM Hub.

      If this is not resolved, post a screen shot of the error message and that will help to understand what is responding to you ( the web browser or the VM Hub ).



      Client62 wrote:

      http://192.168.0.1 is the correct link & it works for our VM Hub.

      Your web browser must be configured to permit access to the non encrypted HTTP admin menu of the VM Hub.

      If this is not resolved, post a screen shot of the error message and that will help to understand what is responding to you ( the web browser or the VM Hub ).


      Your web browser must be configured to permit access to the non encrypted HTTP admin menu of the VM Hub

      Where would I add this "nonencrypted HTTP admin menu of the VM Hub" ??

      • Carley_S's avatar
        Carley_S
        Forum Team

        Hi Darkboy24 

        Welcome back to the community forums 

        Sorry to hear you're having issues accessing the hub 4's admin. 

        Have you made any customisations to your devices DNS? 

        We've not been able to locate you on the systems at our side. Ensure that you've no VPN enabled and if this is still not working, please try a  60 second pin hole reset on the router. This will revert any customisations back to factory settings and full update the router with firmware/software updates. Please do not reboot the router whilst it is completing the pin hole request.

  • Darkboy24's avatar
    Darkboy24
    On our wavelength

    I have managed to log into the Hub 4 admin panel, using my cellphone, I guess there is a conflict issue with both browsers I tried, thanks for all your responses to my topic..

  • If on the off chance you have it set to modem mode use 192.168.100.1 to get on

  • Client62's avatar
    Client62
    Alessandro Volta

    The browser error message suggests a 3rd party security product / firewall is blocking access to the VM Hub.

    Is there a product like Norton / McAfee or similar that is getting in the way of the computer reaching the VM Hub ?


    The image below shows similar setting in Firefox, so consider the browser settings too.
    Selection of the 1st option on the list would block access the VM Hub which has an HTTP ( not HTTPS ) menu.