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Re: Email not downloading from external server
Initiale, Your post mentioning VM304 has been rejected because it revealed personal information in the curl result posted. As a matter of urgency change the email account's password ASAP The curl result indicated you are trying to connect to Virgin Media's SMTP server and not to your email service provider's SMTP server; as Graham_A already mentioned. Try connecting to your email service provider's SMTP server, for instance, if my provider is example.com then the curl command would be: curl -v smtps://smtp.example.com -u me@example.com:rotavator-racecar-tenet-repaper Hopefully the result will show why your Virgin Media IP Address is being blocked.35Views0likes0CommentsRe: Email not downloading from external server
Consider trying the following troubleshooting but replacing the Virgin Media settings with those for your email service: From a desktop or laptop device open a: Command Prompt in Windows otherwise terminal app and enter the following where username:password is replaced with your email address and password, i.e. richard.branson@ virginmedia. com:rotavator-racecar-tenet-repaper: curl -v smtps://smtp.virginmedia.com -u username:password Do not post the resulting output here but instead review it for possible reported causes, i.e. VM error code; choosing to ignore this advice and posting the unredacted or incorrectly redacted output here will likely reveal your email address, password and / or public IP Address. FYI if there is no issue then you should see the following output from the curl command: ⋮ > AUTH PLAIN > < 334 > [Redacted] > < 235 2.7.0 SMTP350 Authentication successful for user \[Redacted\] > HELP > < 214-2.0.0 This is cmsmtp ESMTP service help > 214-2.0.0 This is cmsmtp ESMTP service help > < 214-2.0.0 To contact postmaster send email to [postmaster@virginmedia.com](mailto:postmaster@virginmedia.com). > 214-2.0.0 To contact postmaster send email to [postmaster@virginmedia.com](mailto:postmaster@virginmedia.com). > < 214-2.0.0 For local information send email to Postmaster at your site. > 214-2.0.0 For local information send email to Postmaster at your site. > < 214 2.0.0 end of HELP info > 214 2.0.0 end of HELP info * Connection #0 to host smtp.virginmedia.com left intact Otherwise an unsuccessful result will look similar to the following: ⋮ > AUTH PLAIN > < 334 > \[Redacted\] > < 525 5.7.13 Authentication Denied (VM320) * Closing connection 0 * TLSv1.2 (OUT), TLS alert, close notify (256): curl: (67) Login denied0Views0likes1CommentRe: Hacked ntlworld email addresses not completely closed.
BS756 wrote: … Both our accounts were hacked around the point of losing access to them. I was sent an email giving my email password, and attempting to blackmail me demanding Bitcoin. … This form of threatening communication is a common tactic used by miscreants to extort victims. To improve the likelihood of success the miscreant will deploy a psychological ruse by including information that they have obtained elsewhere to imply truth and/or risk from other things mentioned in the communication. For example, the miscreant may quote an old or current password that the victim uses or used to use. For further advice see Report a phishing attempt | Action Fraud FWIW it is likely just a coincident that the miscreant target the email address soon after you lost access. If the password quoted was also used elsewhere then it is important it be changed ASAP.14Views0likes0CommentsRe: Email security
This form of threatening communication is a common tactic used by miscreants to extort victims. To improve the likelihood of success the miscreant will deploy a psychological ruse by including information that they have obtained elsewhere to imply truth and/or risk from other things mentioned in the communication. For example, the miscreant may quote an old or current password that the victim uses or used to use. For further advice see Report a phishing attempt | Action Fraud19Views0likes0CommentsRe: Thunderbird cannot find imap virginmedia
JT20 wrote: What does "ping"mean? Thanks Hopefully the issue has resolved itself so the following is just FYI ping helps verify that a destination endpoint is alive, i.e. it is reachable and able to respond back to you. On a desktop or laptop device open a: Command Prompt in Windows Terminal app on other platforms (like macOS, Linux, etc) Type the following command and then press Enter key to execute: ping imap.virginmedia.com The resulting output will be similar to following if successful where each line after the initial line indicates a response to the ping PING imap-virginmedia-com.edge.unified.services (84.116.6.19) 56(84) bytes of data. 64 bytes from mail-virginmedia-com.nl1.edge.unified.services (84.116.6.19): icmp_seq=1 ttl=63 time=0.4 ms 64 bytes from mail-virginmedia-com.nl1.edge.unified.services (84.116.6.19): icmp_seq=2 ttl=63 time=0.4 ms ⋮8Views0likes0CommentsRe: People getting an email bounce
JohnB17 wrote: Since changing over to "new verification email address" system some people are reporting they are getting a bounce saying their email to me has not been delivered to me, whereas in fact I have received it, it is annoying both them as me as they then are having to Text me too. ⋮ Consider asking they review the bounce message as it seems likely to be a notification of delayed delivery; if it is ask them what reason was given so you can raise it with Virgin Media.26Views0likes0CommentsRe: Constantly delaying work.
If they are cancelling with less than 24 hours notice then amount of compensation is £31.19 per missed appointment. Read more here Automatic compensation: What you need to know - Ofcom FYI poor service, see Cancelling a phone, TV, internet or mobile contract - Citizens Advice50Views1like2CommentsRe: Retrieving deleted items
There is “no way” for you to recover the deleted emails once they are deleted from your Deleted Items / Trash folder. Alas the only positive here is that the experience will provide the impetus to put in place contingency plans to better protect against data loss events, i.e. data backups, confirmation restoration from data backups works, alternative email account, etc. FWIW be aware that webmail is an IMAP client meaning anything done in it is reflected on the email server and other IMAP clients when they check for new emails; if your computer's email client used IMAP it would not have protected your sent emails.25Views0likes0Comments