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Re: Connection issues to specific games / websites
We're sorry to hear that some of you are experiencing connection issues whilst playing games. Please provide the following for us so we can ask our backend support team to investigate: Website(s)/ Game server(s) : Game(s) in question : Device(s): Date/Time affected: Your geographic location (please don't post full address): Traceroute to problem servers whilst using VM broadband (blank out personal IP address): Thanks ModTeam943Views1like2CommentsRe: Why is the Virgin app on Apple TV only for Irish users?
Hi, We just wanted to share an update regarding our TV go service; TVGo on Apple TV has now officially launched and is available for all customers on the App Store, which is the first time the app has been made available on the big screen. Enjoy! 😀1.8KViews1like1CommentRe: Extra Eurosport channels for Olympics not available on TVGO?
Hi Web-Junkie , We've asked our Product Team and they've confirmed that the extra channels will not be available on TV GO. The extra channels are however available if you have the TV service package with us, please see more information here . ModTeam2.6KViews0likes2CommentsRe: TV Apps stopped working on Tivo box
Hi Mon78mon , I'm sorry to hear that you've been having some issues with the apps on your TiVo box. Our team were aware of an issue that may have been causing this however this is now resolved. Are you still experiencing this issue? Thanks Modteam1.1KViews1like1CommentRe: Access to Azure/AWS DNS connection issues.
Hello all, The AWS issue we were experiencing the last couple of days has been listed as restored. We've had the team run traceroutes in the regions where you're still reporting issues and it all seems to be working fine. If you could run your own traceroutes and post them here (minus any private info of course), then we can look further into it. Many thanks, Your Community Moderators.832Views0likes6Comments