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Re: How to report damage to street equipment
Hi Mary26 Please note that graffiti removal jobs are not treated with the same priority as other jobs. While we understand that graffiti are not pleasant to look at, it typically does not pose a health and safety risk. For this reason, it does not take precedence over more urgent works. That said, we do group several graffiti-affected cabinets in the area and send them to our contractors in batches. This approach helps us manage resources more efficiently and ensures the work is carried out as soon as possible. We apologise if you were provided with a 10-day resolution date, as this may not accurately reflect the current status of the job61Views0likes2CommentsRe: Outstanding balance on account
Hi all, Thanks for making us aware of this, you may have received an email from us in error stating you have an outstanding balance when you've already paid. If your payment has left your bank account, there is nothing more you need to do, and we're sorry about the confusion. Thanks,396Views0likes2CommentsRe: Connection issues to specific games / websites
We're sorry to hear that some of you are experiencing connection issues whilst playing games. Please provide the following for us so we can ask our backend support team to investigate: Website(s)/ Game server(s) : Game(s) in question : Device(s): Date/Time affected: Your geographic location (please don't post full address): Traceroute to problem servers whilst using VM broadband (blank out personal IP address): Thanks ModTeam1.2KViews1like5CommentsRe: Why is the Virgin app on Apple TV only for Irish users?
Hi, We just wanted to share an update regarding our TV go service; TVGo on Apple TV has now officially launched and is available for all customers on the App Store, which is the first time the app has been made available on the big screen. Enjoy! 😀1.9KViews1like1Comment