Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have access on my old phone, I can sign in on web mail. But every email app I use says either cannot connect to server or username and password is wrong.I have changed my password, I do have a current account and I am with virgin media. I have trie...
Hello, my @blueyonder.co.uk email account has been hacked and I need it to be deleted.I am no longer a customer of Virgin Media - I terminated my account several years ago - hence I cannot login to Virgin Media and request it to be deleted. Virgin we...
A new problem has occurred stoppping me from getting into my virgin emails on my chromebook (I can access via my android phone)'Connection error - the service is not available right now. Retry' this doesn't have any effectIt's maddening trying to get...
Hi, I'm trying you add my VM emails into gmail but I can't get the pop3 authentication to workusername: my @blueyonder email addresspassword: my virginmedia account pwdserver: pop3.blueyonder.co.uk port: 995I've also tried pop3.virginmedia.com but ge...
Hello, just joined the forum in the hope that someone can help. We have (stupidly perhaps) had a virgin.net email address since about 1996. Since Friday, we have been unable to access it. We do not have any other Virgin products e.g. broadband etc...
I had a VM account which was closed in August 2022 after a separation and house move. The email accounts set up in that account appear to still be active. Can I:1 - recover old emails? 2 - get them (4) closed? Thanks
I left Virgin Media at the end of September 2022. Although I can no longer log in to Virgin Media, my blueyonder email account seems to still exist and one can still send and receive emails via Outlook.I now suspect that the account may have been hac...
Hi, I hope someone can help me. My blue yonder email has has been closed due to leaving VM, but I was not aware that this was going to happen. My whole life is in this email account, is there a way I can temporarily re access it so I can move everyth...
I spent the morning trying to set up an older relative's new iPad. The salesperson in Currys had a game attempt at setting it up but unfortunately my aunt could not remember her password. Fast forward to today, we rang VM and got the password changed...
Having a problem logging into my email since changing my password saying incorrect password anybody else having this problem Regard seb27
