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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved!, can't sign in on new phone.

I have access on my old phone, I can sign in on web mail. But every email app I use says either cannot connect to server or username and password is wrong.I have changed my password, I do have a current account and I am with virgin media. I have trie...

Blueyonder email account hacked and needs to be deleted

Hello, my email account has been hacked and I need it to be deleted.I am no longer a customer of Virgin Media - I terminated my account several years ago - hence I cannot login to Virgin Media and request it to be deleted. Virgin we...

6919Blu by Joining in
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  • 0 kudos

Resolved! Chromebook - can't sign into virgin media email

A new problem has occurred stoppping me from getting into my virgin emails on my chromebook (I can access via my android phone)'Connection error - the service is not available right now. Retry' this doesn't have any effectIt's maddening trying to get...

Ayshi by Joining in
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  • 0 kudos

Resolved! email

Hello, just joined the forum in the hope that someone can help.  We have (stupidly perhaps) had a email address since about 1996.  Since Friday, we have been unable to access it.  We do not have any other Virgin products e.g. broadband etc...

Welli by Joining in
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  • 0 kudos

Resolved! Recovering emails from an old Account

I had a VM account which was closed in August 2022 after a separation and house move. The email accounts set up in that account appear to still be active. Can I:1 - recover old emails? 2 - get them (4) closed? Thanks 

Resolved! Left Virgin Media but my blueyonder email account not closed

I left Virgin Media at the end of September 2022. Although I can no longer log in to Virgin Media, my blueyonder email account seems to still exist and one can still send and receive emails via Outlook.I now suspect that the account may have been hac...

SW123456 by Joining in
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Blue yonder email account

Hi, I hope someone can help me. My blue yonder email has has been closed due to leaving VM, but I was not aware that this was going to happen. My whole life is in this email account, is there a way I can temporarily re access it so I can move everyth...

NTLWorld email access

I spent the morning trying to set up an older relative's new iPad. The salesperson in Currys had a game attempt at setting it up but unfortunately my aunt could not remember her password. Fast forward to today, we rang VM and got the password changed...

reale00 by Joining in
  • 3 replies
  • 0 kudos

Ntlworld Email

Having a problem logging into my email since changing my password  saying incorrect password anybody else having this problem Regard seb27 

seb27 by On our wavelength
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