Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My wife cannot access her email, which is a secondary account. She noticed this on 19/09/23 whilst we were away out of the country. She has done everything that has been asked of her in the message below, several times, and it still does not work?Thi...
My father died this year and I have been dealing with his estate and probate . I created a folder to store all the emails containing important documents and have been saving them there since March 2023. Today i find all the emails have disappeared al...
We are not renewing our VM contract as we are planning to move home where there is no VM service. There will be a five day gap in a few days between disconnection and BT connecting us. We have gmail addresses in addition to ntl email addresses. How c...
When I go to Mailbox app password management the email pre populated is the main account@blueyonder.co.uk but I need to rest the password for a secondary account additionalaccount@blueyonder.co.uk, how do I change it to the one I want? The email is g...
Hello, I have been experiencing a similar issue to the ones documented on these threads.Email works on Phone/Mail client but will not load on web browser (safari). I have tried clearing caches, cookies and using a private browser window. I have also ...
Having e mail problems in LE67 keeps asking for password.....and then still can't log in.
Tried changing password and got VM to change password many times but still can't access emails
Trying to load my email account but most of the time it fails and after awhile it says retry. When it sometimes loads click on email message and app reboots again sometimes it loads other times it comes back then it restarts over and over again. som...
My outgoing Virgin mails have been stuck in Outbox with the following error messages:Task 'wingwong1@virginmedia.com - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your serv...
Hi AyishaI have the exact same problem, please help
