Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi my old NTL world email has been hacked I’ve had some very unpleasant emails demanding money and threatening. I need this removing please . Can someone please advise ? Thanks
I'm no longer a VM customer, haven't been for a few years, but I still have blueyonder email address - I'd like it deleted. I can't remember any login details. Can someone help please?
Hi,Thanks for reading.One of my email addresses was apparently hacked and then access was closed/denied by Virgin Media staff.Weeks of reporting this issue were met by promises that "it would be fixed in a few days" but of course that did not happen....
I have had VM for a long time however looking to move away from VM soon.My issue is that my parents are using @virginmedia.com email addresses linked to my account for everything, dispite me making them Gmail addresses, they still gove out the VM one...
Hi, I have had a blueyonder email account since the year dot, previously being a telewest customer. As part of my internet security, I have a Malwarebytes subscription. This morning it gave me an opportunity to check my email address for any breaches...
This seems to have been triggered by logging in to virgin webmail page to check there wasn't a missing email in spam, usually I access my mail through Samsung email app on my tablet or bluemail app on my phone. I have 3 different blueyonder addresses...
I have two ntlworld email address, one I rarely use. This one has been hacked and when I try to change the password I am getting the message that the password is invalid as it contains my username. This is not the case. I need to know either how to...
Viewing Virgin email in FirefoxSeveral times a day, I'm being repeatedly signed out, and required to enter credentials.Also, being asked to confirm if the PC is registered.Has continued for some time now (months?)How can I sort this please???
My Virgin media mailbox has been locked / unavailable for 3 months now and despite numerous attempts to unlock and access my emails it remains unavailable. 3 IT technicians have tried and failed and every time I try to generate a new password it just...
My old ntlworld email has been hacked and I need it deleted ASAP. It has been used to access old LinkedIn and Microsoft accounts. I no longer have a Virgin Media account. Help deleting it would be much appreciated.
