Recent DiscussionsIntermittent Picture Quality on Streambox Hi, I've had VM since June 2025. What I noticed is that when I changed channel, for the first 10 seconds or so, the picture quality would be slightly 'jerky'. After this the picture is then smooth, a...Having issues with quality of picture Started last night but the image quality seems to be struggling, almost as if its stuttering, dropping HD. Checked on my app and it says theres an issue, with a number F011956234, what does this mea...CS2400 error I keep getting a CS2400 error whilst listening to BBC 6 Music, it seems to happen at least once a day. I'm using the app on a VM stream box connected via WiFi. I've checked diagnostics which states e...Stream Box hardware specs When are we going to get an upgraded Stream box? I pay over £1k a year for this service and am limited to hardware that is equivalent to a £20 Roku box. The menu is often unresponsive, it buffers oc...Sky Glass with Virgin Stream Remote I have just had Virgin Stream installed on my Sky Glass TV. All works well via remote, except I cant control the volume or turn the TV on/off. I have tried a few codes(LT043-f1-zzz , LT055-f2-zzz , ...TV Upgrade I have been trying to upgrade my Virgin package by taking advantage of an offer in My Virgin media online account: Mega TV for £14 and Sky and TNT Sports for £39 on a stream box. I plan to add multi-...No Sky Sports UHD The following thread says solved, but not for me. Sky Sports UHD channels off? Everyone? | Virgin Media Community - 5660586 As mentioned, the sky sports UHD channels on 532, 533, 534, 535 are gr...Sound out of sync in stream box Hi I have recently had virgin installed and the sound is out of sync with the picture, some channels are worse than others. Its is also out of sync when using apps such as Netflix and YouTube. I have...Error code cs2511 I’ve just started getting this error code cs2511 after months of no problem at all. It seems to be happening with the Sky Witness series on my Watchlist. It says Available and then you get the error ...Samsung universal remote I was trying to just have one remote but the settings didn't have Arris VIP5002W-VM. I presume it's Arris as I searched for the VIP5002W-VM model that's on the underside of the virgin stream box. ...
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